Le Bon Marché Product Owner E-commerce

About Le Bon Marché

Le Bon Marché Rive Gauche, founded in Paris in 1852 and celebrated as the world’s first department store, embodies a singular blend of heritage, cultural curiosity and contemporary luxury. As part of LVMH, the Maison offers employees an environment where retail excellence, artistic sensibility and exceptional service meet on the Left Bank. Its teams contribute to a refined and constantly evolving client experience across fashion, beauty, design, gastronomy and culture, supported by a tradition of innovation first shaped by Aristide and Marguerite Boucicaut. Le Bon Marché cultivates talent with elegance, entrepreneurial spirit and a deep respect for craftsmanship, creativity and Parisian art de vivre.

Role & Responsibilities

• Gather and analyze stakeholder requirements in collaboration with internal teams (e-commerce, CRM, customer relations) and external partners to identify opportunities and user pain points
• Develop detailed user stories and precise acceptance criteria for development teams
• Monitor and oversee integrator development efforts, maintain project schedules, and challenge functional approaches
• Build, prioritize, and maintain the product roadmap by translating business and user needs into clear, actionable features
• Track and analyze key performance indicators (conversion rate, average basket value, customer satisfaction), propose continuous optimization through A/B testing and experimentation
• Maintain competitive and technological intelligence on e-commerce trends, emerging technologies, and competitor innovations
• Lead change management initiatives to ensure adoption and seamless integration of new features into existing processes

Qualifications

• Master's degree (Bac+5) from a business school, engineering school, or equivalent university qualification
• Minimum 3 years of experience as a Product Owner, with at least 3 years on complex e-commerce initiatives, preferably in luxury or premium retail
• Proficiency in Agile methodologies, particularly Scrum and Kanban
• Strong technical and functional understanding of e-commerce platforms (Salesforce Commerce Cloud, Magento, Shopify Plus, etc.)
• Mastery of project tracking tools (Jira, Confluence) and data analytics tools (Google Analytics)
• Demonstrated customer and user orientation with ability to translate complex challenges into simple, relevant, and effective solutions
• Excellent communication and leadership skills with ability to mobilize and align cross-functional teams around shared objectives

Skills

Experience

Minimum 3 years as a Product Owner, with at least 3 years focused on complex e-commerce initiatives, ideally within the luxury or premium retail sector.

Education

Master's degree (Bac+5) from a business school, engineering school, or equivalent university qualification.

Workplace

Culture

Le Bon Marché fosters a refined, service-driven culture where teams are encouraged to combine Parisian elegance, creativity, and exceptional client care. As part of a historic and innovative retail house, employees work in a collaborative environment that values craftsmanship, cultural curiosity, and a deep sense of hospitality.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.