Le Bon Marché E-commerce Product Owner

About Le Bon Marché

Le Bon Marché Rive Gauche, founded in Paris in 1852 and celebrated as the world’s first department store, embodies a singular blend of heritage, cultural curiosity and contemporary luxury. As part of LVMH, the Maison offers employees an environment where retail excellence, artistic sensibility and exceptional service meet on the Left Bank. Its teams contribute to a refined and constantly evolving client experience across fashion, beauty, design, gastronomy and culture, supported by a tradition of innovation first shaped by Aristide and Marguerite Boucicaut. Le Bon Marché cultivates talent with elegance, entrepreneurial spirit and a deep respect for craftsmanship, creativity and Parisian art de vivre.

Role & Responsibilities

• Collaborate with internal stakeholders across e-commerce, CRM and customer relations, as well as external partners, to identify opportunities and user pain points.
• Write detailed user stories and precise acceptance criteria for development teams.
• Track the integrator’s development work, maintain a schedule and challenge functional approaches.
• Build, prioritize and maintain the product roadmap, translating business and user needs into clear, actionable features.
• Monitor key KPIs, including conversion rate, average basket value and customer satisfaction; analyze data and propose ongoing improvements through A/B testing or other experimentation methods.
• Track e-commerce trends, new technologies and competitor innovations to identify opportunities for improvement.
• Support adoption of new features and ensure their smooth integration into existing processes.

Qualifications

• Degree-level education equivalent to Bac+5 from a business school, engineering school or university.
• At least 3 years of experience as a Product Owner, including at least 3 years working on complex e-commerce challenges; ideally in luxury or premium retail.
• Proficiency in Agile methodologies, particularly Scrum and Kanban.
• Strong understanding of the technical and functional requirements of e-commerce platforms such as Salesforce Commerce Cloud, Magento and Shopify Plus.
• Proficiency with project-tracking tools, including Jira and Confluence, and data-analysis tools such as Google Analytics.
• Strong customer and user orientation, with the ability to turn complex challenges into simple, relevant and effective solutions.
• Excellent communication and leadership skills, with the ability to unite and mobilize multidisciplinary teams around shared objectives.

Skills

Experience

At least 3 years as a Product Owner, including at least 3 years on complex e-commerce challenges; ideally in luxury or premium retail. The profile states 3 to 5 years of experience minimum.

Education

Bac+5-level education from a business school, engineering school or equivalent university programme.

Culture

Le Bon Marché fosters a refined, service-driven culture where teams are encouraged to combine Parisian elegance, creativity, and exceptional client care. As part of a historic and innovative retail house, employees work in a collaborative environment that values craftsmanship, cultural curiosity, and a deep sense of hospitality.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.