Le Bon Marché Client Events and Partnerships Officer

About Le Bon Marché

Le Bon Marché Rive Gauche, founded in Paris in 1852 and celebrated as the world’s first department store, embodies a singular blend of heritage, cultural curiosity and contemporary luxury. As part of LVMH, the Maison offers employees an environment where retail excellence, artistic sensibility and exceptional service meet on the Left Bank. Its teams contribute to a refined and constantly evolving client experience across fashion, beauty, design, gastronomy and culture, supported by a tradition of innovation first shaped by Aristide and Marguerite Boucicaut. Le Bon Marché cultivates talent with elegance, entrepreneurial spirit and a deep respect for craftsmanship, creativity and Parisian art de vivre.

Role & Responsibilities

• Design, lead and coordinate client events, including bespoke events in the private salons, private visits and collaborations with LVMH Maisons and others.
• Attend meetings with brands and propose new experience concepts.
• Develop and maintain relationships with a portfolio of priority clients.
• Hold regular meetings with Sales Advisors across departments to identify and engage high-potential clients.
• Help identify, structure and deploy major partnerships outside the store, including sports and cultural events and partnerships with aligned premium brands.
• Develop cross-marketing, shared-visibility and new target-client acquisition synergies.
• Create compelling communication materials to promote offers to partners.
• Prepare event briefs and coordinate targeted client data extractions with the CRM department.
• Coordinate the creation, distribution and tracking of invitations, and analyse performance indicators, including attendance, outcomes and quantitative and qualitative reviews.
• Coordinate services for the store’s major events and exhibitions, working with providers such as catering and beauty services.
• Provide occasional support to the Multichannel Client Relations team on targeted outbound calls.

Qualifications

• Higher education, preferably from a business school or university.
• A successful first experience in retail, communications, strategic marketing, events or partnership development.
• Strong interest in service, high-end client relations and premium brands.
• Excellent interpersonal skills and the agility to engage with varied contacts, including partners, executives, VIC clients and internal teams.
• Operational strengths in rigour, organisation and versatility, combined with strategic vision and creativity to develop innovative activations.
• English proficiency is important for interacting with an international clientele.
• Proficiency in Microsoft Office is essential; familiarity with Booxi and Adobe Campaign is an advantage.

Skills

Experience

At least 3 years

Education

Higher education, preferably from a business school or university.

Culture

Le Bon Marché fosters a refined, service-driven culture where teams are encouraged to combine Parisian elegance, creativity, and exceptional client care. As part of a historic and innovative retail house, employees work in a collaborative environment that values craftsmanship, cultural curiosity, and a deep sense of hospitality.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.