- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Lancôme Beauty Advisor in Shanghai delivers personalized beauty consultations and product experiences, builds client loyalty, achieves sales targets and supports counter operations, including merchandising, cleaning and stocktaking. The role is full-time and includes brand training, performance bonuses, statutory social insurance and housing fund, supplementary medical insurance, company benefits, and paid annual and sick leave.
Role & Responsibilities
- Provide clients with professional brand consultations and an exceptional customer experience while achieving sales targets.
- Meet the sales objectives set by the company.
- Use sales techniques to recommend suitable products and deliver a professional, personalized experience that meets consumer expectations.
- Maintain consumer relationships through a 360-degree approach, recruit new clients and increase consumer loyalty.
- Work effectively with department store and shopping mall staff.
- Monitor beauty market trends and competitor activity.
- Apply brand and category knowledge, including skincare, makeup techniques and fragrance.
- Identify client needs, provide personalized consultations, recommend suitable products and guide clients through product experiences.
- Represent the brand through a positive service attitude and after-sales service; understand client profiles and maintain timely contact with care, empathy and communication skills.
- Carry out daily tasks assigned by the counter manager, including merchandising, cleaning and stocktaking, and safeguard store and counter property.
- Use relevant retail systems, beauty equipment and digital tools.
- Comply with company policies and maintain the brand image.
Qualifications
- Passion for the beauty retail industry.
- Strong communication skills and clear expression.
- Strong learning and adaptability, with a team-oriented approach.
- A strong service mindset.
- Resilience at work.
Skills
Workplace
This position is based in Shanghai, Shanghai, China.
Explore jobs in China.
Benefits
Professional training courses for the brand; performance bonus scheme; statutory five social insurances and one housing fund; supplementary commercial medical insurance; regular company benefits including holiday benefits, employee purchases and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.