- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
Lancôme is seeking a Beauty Advisor in Nanjing to provide expert beauty consultations, personalized product experiences and after-sales care while achieving sales targets and building customer loyalty. The role also supports counter operations, merchandising, stocktaking and compliance. Full-time position with brand training, performance bonuses, insurance and paid leave.
Role & Responsibilities
- Provide professional brand consultations and an exceptional customer experience while achieving sales targets.
- Meet all sales targets set by the company.
- Use appropriate sales techniques to recommend suitable products and deliver a professional, personalized experience that meets customer expectations.
- Manage customer relationships across all touchpoints, recruit new customers and strengthen customer loyalty.
- Collaborate effectively with department store and shopping mall staff.
- Stay informed about beauty-market trends and competitor activity.
- Maintain knowledge of the brand and product categories, including skincare, makeup techniques and fragrance.
- Identify customer needs, provide personalized consultations, recommend suitable products and support customers as they try products.
- Represent the brand through a positive service attitude and after-sales service; understand customer profiles and maintain timely contact and care.
- Complete daily tasks assigned by the counter manager, including merchandising, cleaning and stocktaking, and safeguard store and counter assets.
- Use relevant retail systems, beauty equipment and digital tools.
- Comply with company policies and procedures and protect the brand image.
Qualifications
- Knowledge of the brand and its products.
- Ability to embody the brand’s culture and values.
- Understanding of beauty-market and consumer trends.
- Knowledge of company and brand policies and procedures.
- Familiarity with digital tools.
- A passion for the beauty retail industry.
- Strong communication skills and clear expression.
- Strong learning and adaptability skills, with a collaborative approach.
- A strong service mindset.
- Resilience at work.
Skills
Benefits
Brand-specific professional training; performance bonus scheme; statutory social insurance and housing fund; supplementary commercial medical insurance; regular company benefits, including holiday benefits, employee purchases and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.