- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
Lancôme is seeking a full-time Beauty Advisor in Xi'an to deliver expert beauty consultations and customer experiences, achieve sales targets, build customer loyalty and support counter operations. The role includes brand-specific training, performance bonuses, statutory social insurance and housing fund, supplementary medical insurance, company benefits, and paid annual and sick leave.
Role & Responsibilities
- Provide professional brand advice and an exceptional customer experience while achieving sales targets.
- Meet all sales targets set by the company.
- Use sales techniques to recommend suitable products and deliver professional, personalised experiences that meet customer expectations.
- Manage customer relationships across the customer journey, recruit new customers and build customer loyalty.
- Collaborate effectively with department store and shopping mall staff.
- Monitor beauty market trends and competitor activity.
- Maintain expertise in brand and category knowledge, including skincare, makeup techniques and fragrance.
- Identify customer needs, provide personalised consultations, recommend suitable products and support customers in trying products.
- Represent the brand through a positive service attitude and after-sales service; understand customer profiles and maintain timely, considerate contact with customers.
- Complete daily tasks assigned by the counter manager, including merchandising, cleaning and stocktaking, while safeguarding store and counter assets.
- Use relevant retail systems, beauty equipment and digital tools.
- Comply with company policies and procedures and protect the brand image.
Qualifications
- Knowledge of the brand and its products.
- Ability to embody the brand's culture and values.
- Understanding of beauty market and consumer trends.
- Understanding of company and brand policies and procedures.
- Familiarity with digital tools.
- Passion for the beauty retail industry.
- Strong communication skills and clear verbal expression.
- Strong learning agility and adaptability, with a collaborative approach.
- A strong service orientation.
- Resilience at work.
Skills
Workplace
The successful candidate will be located in Xi'an, Shaanxi, China.
Explore jobs in China.
Benefits
Brand-specific professional training; performance bonus scheme; statutory social insurance and housing fund; supplementary commercial medical insurance; periodic company benefits including holiday benefits, employee purchase opportunities and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.