- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Lancôme Beauty Advisor in Wuhan provides expert brand advice and personalized beauty consultations, delivers an outstanding customer experience, and achieves sales targets. The role also supports counter operations, customer relationship management, and brand compliance.
Role & Responsibilities
- Provide professional brand advice and an outstanding customer experience while achieving sales targets.
- Meet all sales targets set by the company.
- Use sales techniques to recommend suitable products and deliver a professional, personalized experience that meets customer expectations.
- Build and maintain 360-degree customer relationships, recruit new customers, and strengthen customer loyalty.
- Collaborate effectively with department store and shopping mall staff.
- Stay informed about beauty-market trends and competitor activity.
- Maintain knowledge of the brand and product categories, including skincare, makeup techniques, and fragrance.
- Identify customer needs, provide personalized consultations, recommend appropriate products, and support customers in trying them.
- Represent the brand through a positive service attitude and after-sales service; understand customer profiles and maintain timely contact and engagement.
- Complete daily tasks assigned by the counter manager, including merchandising, cleaning, and inventory counts, and safeguard store and counter assets.
- Use relevant retail systems, beauty equipment, and digital tools.
- Follow company compliance policies and uphold the brand image.
Qualifications
- Love the beauty retail industry.
- Strong communication skills and clear verbal expression.
- Strong learning ability and adaptability, with a collaborative team spirit.
- A strong service orientation.
- Resilience in the workplace.
Skills
Benefits
Professional training courses for the relevant brand; performance bonuses; statutory social insurance and housing fund; additional commercial medical insurance; regular company benefits, including holiday benefits, employee purchases, and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.