- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Beauty Advisor represents Lancôme in Xi'an, delivering personalized beauty consultations and customer experiences while achieving sales targets and supporting counter operations. The role is full-time and includes professional brand training, performance bonuses, statutory social insurance and housing fund, commercial medical insurance, company benefits, and paid annual and sick leave.
Role & Responsibilities
- Provide professional brand consultations and an exceptional customer experience while achieving sales targets.
- Meet all sales targets set by the company.
- Use sales techniques to recommend suitable products and deliver a professional, personalized experience that meets customer expectations.
- Build and maintain customer relationships across all touchpoints, recruit new customers, and strengthen customer loyalty.
- Collaborate effectively with department store and shopping mall staff.
- Stay informed about beauty market trends and competitor activity.
- Maintain knowledge of the brand and product categories, including skincare, makeup techniques, and fragrance.
- Identify customer needs, provide personalized consultations, recommend suitable products, and support customers in trying products.
- Represent the brand through a positive service attitude and after-sales service; understand customer profiles and maintain timely contact and follow-up, using empathy and communication skills.
- Complete daily tasks assigned by the counter manager, such as merchandising, cleaning, and stocktaking, and safeguard store and counter property.
- Use relevant retail systems, beauty equipment, and digital tools.
- Comply with company policies and requirements to protect the brand image.
Qualifications
- Love for the beauty retail industry.
- Good communication skills and clear expression.
- Strong learning and adaptability, with a collaborative team spirit.
- Good service awareness.
- Resilience at work.
Skills
Benefits
Professional training courses for the brand; performance bonus scheme; statutory social insurance and housing fund; additional commercial medical insurance; regular company benefits, including holiday benefits, employee purchases, and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.