- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Lancôme Beauty Advisor in Wuhan provides personalized beauty consultations and product experiences while meeting sales targets, developing customer loyalty and supporting counter operations. The role is full-time and includes professional brand training, performance bonuses, statutory social insurance and housing fund, supplemental medical insurance, company benefits, and paid annual and sick leave.
Role & Responsibilities
- Provide professional brand advice and an exceptional customer experience while achieving sales targets.
- Meet all sales objectives set by the company.
- Use sales techniques to recommend suitable products and deliver a professional, personalized experience that meets customer expectations.
- Maintain customer relationships across the customer journey, recruit new customers and strengthen customer loyalty.
- Build effective working relationships with department store and shopping mall staff.
- Keep abreast of beauty market trends and competitor activity.
- Maintain knowledge of the brand and product categories, including skincare, makeup techniques and fragrance.
- Identify customer needs, provide personalized consultations, recommend suitable products and support customers as they try products.
- Represent the brand through attentive service and after-sales care; understand customer profiles and maintain timely, considerate contact with customers.
- Carry out daily tasks assigned by the counter manager, including merchandising, cleaning and stocktaking, and safeguard store or counter assets.
- Use relevant retail systems, beauty equipment and digital tools.
- Comply with company policies and procedures and uphold the brand image.
Qualifications
- Knowledge of the brand and its products.
- Ability to embody the brand’s culture and values.
- Understanding of beauty market and consumer trends.
- Understanding of company and brand policies and procedures.
- Familiarity with digital tools.
- Passion for beauty retail.
- Strong communication and clear verbal expression.
- Strong learning and adaptability skills, with a team-oriented approach.
- Strong customer-service orientation.
- Resilience at work.
Skills
Workplace
The successful candidate will be located in Wuhan, Hubei, China.
Explore jobs in China.
Benefits
Professional training courses for the brand; performance bonus scheme; statutory social insurance and housing fund; supplemental commercial medical insurance; regular company benefits including holiday benefits, employee purchases and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.