- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Beauty Advisor represents Lancôme in Shanghai, providing expert, personalized beauty consultations and customer experiences while achieving sales targets and building customer loyalty. The role also supports counter operations, including merchandising, cleaning and inventory counts, and requires knowledge of beauty products, market trends and digital retail tools. Full-time position.
Role & Responsibilities
- Provide expert brand consultations and an exceptional customer experience while achieving sales targets.
- Meet all sales targets set by the company.
- Use sales techniques to recommend suitable products and deliver professional, personalized experiences that meet customer expectations.
- Build and maintain 360-degree customer relationships, recruit new customers, and increase customer loyalty.
- Collaborate effectively with department store and shopping mall staff.
- Keep up to date with beauty market trends and competitor activity.
- Maintain knowledge of the brand and product categories, including skincare, makeup techniques, and fragrance.
- Identify customer needs, provide personalized consultations, recommend appropriate products, and support customers in trying them.
- Represent the brand through a positive service attitude and after-sales service; understand customer profiles and maintain timely contact with customers.
- Complete daily tasks assigned by the counter manager, such as merchandising, cleaning, and inventory counts, and safeguard store and counter property.
- Use relevant retail systems, beauty devices, and digital tools.
- Comply with company policies and procedures and uphold the brand image.
Qualifications
- Love for the beauty retail industry.
- Strong communication and clear verbal expression.
- Strong learning and adaptability skills, with a collaborative team spirit.
- A strong service orientation.
- Resilience at work.
Skills
Workplace
This position is based in Shanghai, Shanghai, China.
Explore jobs in China.
Benefits
Professional training courses for the relevant brand; performance bonus scheme; statutory five social insurances and housing fund; additional commercial medical insurance; regular company benefits, including holiday benefits, employee purchases, and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.