- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Lancôme Beauty Advisor in Shanghai provides personalized beauty consultations and product experiences, builds customer loyalty, achieves sales targets, and supports counter operations and brand standards. The role is full-time and includes professional training, performance bonuses, statutory social insurance and housing fund, supplementary medical insurance, company benefits, and paid annual and sick leave.
Role & Responsibilities
- Provide professional brand advice and an exceptional customer experience while achieving sales targets.
- Meet all sales targets set by the company.
- Use sales techniques to recommend suitable products and deliver professional, personalized experiences that meet customer expectations.
- Maintain customer relationships across all touchpoints, recruit new customers, and build customer loyalty.
- Collaborate effectively with department store and shopping mall staff.
- Monitor beauty market trends and competitor activity.
- Maintain knowledge of the brand and its categories, including skincare, makeup techniques, and fragrance.
- Identify customer needs, provide personalized consultations, recommend suitable products, and guide customers through product experiences.
- Represent the brand through attentive service and after-sales care; understand customer profiles and follow up with customers in a timely, considerate manner.
- Complete daily tasks assigned by the counter manager, including display maintenance, cleaning, and stocktaking, and safeguard store and counter property.
- Use relevant retail systems, beauty equipment, and digital tools.
- Comply with company policies and requirements and uphold the brand image.
Qualifications
- Love of the beauty retail industry.
- Strong communication and clear presentation skills.
- Ability to learn and adapt, with a collaborative approach to teamwork.
- Strong service orientation.
- Resilience in the workplace.
- Knowledge of brand and product information.
- Ability to embody the brand’s culture and values.
- Understanding of beauty market and consumer trends.
- Knowledge of company and brand policies and procedures.
- Familiarity with digital tools.
Skills
Workplace
The successful candidate will be located in Shanghai, Shanghai, China.
Explore jobs in China.
Benefits
Brand-specific professional training; performance bonus scheme; statutory social insurance and housing fund; supplementary commercial medical insurance; periodic company benefits including holiday benefits, employee purchases, and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.