- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
Lancôme seeks a Beauty Advisor in Wuhan to deliver professional brand consultations and exceptional customer experiences, meet sales targets, build customer loyalty and support counter operations. The role includes daily merchandising, cleaning and inventory tasks, and offers brand training, performance bonuses, insurance, company benefits and paid leave.
Role & Responsibilities
- Provide professional brand consultations and an exceptional customer experience while achieving sales targets.
- Meet all sales targets set by the company.
- Use sales techniques to recommend suitable products and deliver professional, personalized experiences that meet customers’ expectations.
- Maintain customer relationships across all touchpoints, recruit new customers and strengthen customer loyalty.
- Collaborate effectively with department store and shopping mall staff.
- Monitor beauty market trends and competitor activity.
- Apply brand and category knowledge, including skincare, makeup techniques and fragrance.
- Identify customer needs, provide personalized consultations, recommend appropriate products and support customers with product trials.
- Represent the brand through attentive service and after-sales support; understand customer profiles and maintain timely contact with customers, using empathy and communication skills.
- Complete daily tasks assigned by the counter manager, including merchandising, cleaning and inventory counts, while safeguarding store and counter assets.
- Use relevant retail systems, beauty equipment and digital tools.
- Comply with company policies and procedures and uphold the brand image.
Qualifications
- Knowledge of brand and product information.
- Ability to embody the brand’s culture and values.
- Understanding of beauty market and consumer trends.
- Understanding of company and brand policies and procedures.
- Familiarity with digital tools.
- Passion for the beauty retail industry.
- Strong communication skills and clear expression.
- Strong learning and adaptability skills, with a collaborative approach.
- A strong service mindset.
- Resilience at work.
Skills
Benefits
Brand-specific professional training; performance bonus scheme; social insurance and housing fund; supplementary commercial medical insurance; regular company benefits, including holiday benefits, employee purchases and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.