- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Lancôme Beauty Advisor in Zhengzhou provides personalised skincare, makeup and fragrance consultations, builds customer loyalty and achieves sales targets while supporting counter operations and brand standards. The role is full-time and includes brand training, performance bonuses, statutory insurance and housing fund, supplementary medical insurance, company benefits, and paid annual and sick leave.
Role & Responsibilities
- Provide expert brand consultations and an outstanding customer experience while achieving sales targets.
- Meet all sales targets set by the company.
- Use sales techniques to recommend suitable products and deliver a professional, personalised experience that meets consumer expectations.
- Maintain consumer relationships across the customer journey, recruit new customers and strengthen customer loyalty.
- Collaborate effectively with department store and shopping mall staff.
- Monitor beauty market trends and competitor activity.
- Apply brand and category knowledge, including skincare, makeup techniques and fragrance.
- Identify customer needs, provide personalised consultations, recommend appropriate products and support customers in trying them.
- Represent the brand through attentive service and after-sales care; understand customer profiles and follow up with customers in a timely, considerate manner.
- Complete daily tasks assigned by the counter manager, including merchandising, cleaning and stocktaking, while safeguarding store and counter assets.
- Use relevant retail systems, beauty equipment and digital tools.
- Comply with company policies and procedures to protect the brand image.
Qualifications
- Knowledge of the brand and its products.
- Ability to uphold the brand's culture and values.
- Awareness of beauty market and consumer trends.
- Knowledge of company and brand policies and procedures.
- Familiarity with digital tools.
- Enthusiasm for beauty retail.
- Strong communication skills and clear self-expression.
- Strong learning and adaptability skills, with a team-oriented approach.
- A strong service mindset.
- Resilience at work.
Skills
Benefits
Brand-specific professional training; performance bonus scheme; statutory social insurance and housing fund; supplementary commercial medical insurance; regular company benefits including holiday benefits, employee purchases and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Lancôme, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Cosmetics Advisor», «Beauty Sales Advisor», «Makeup and Skincare Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.