- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Lancôme Beauty Advisor in Shenzhen provides expert beauty consultations and personalized customer experiences while meeting sales targets, developing customer loyalty, and supporting counter operations. The role includes merchandising, cleaning, inventory counts, and compliance with company policies; benefits include professional training, performance bonuses, insurance, company benefits, and paid annual and sick leave.
Role & Responsibilities
- Provide professional brand consultation and an exceptional customer experience while achieving sales targets.
- Meet all sales targets set by the company.
- Use sales techniques to recommend suitable products and deliver a professional, personalized experience that meets customer expectations.
- Build and maintain 360-degree customer relationships, recruit new customers, and increase customer loyalty.
- Collaborate effectively with department store and shopping mall staff.
- Stay informed about beauty market trends and competitor activity.
- Maintain knowledge of the brand and product categories, including skincare, makeup techniques, and fragrance.
- Identify customer needs, provide personalized consultations, recommend suitable products, and support customers in trying products.
- Represent the brand through a positive service attitude and after-sales service; understand customer profiles and follow up with customers in a timely, considerate manner.
- Carry out daily tasks assigned by the counter manager, including merchandising, cleaning, and inventory counts, and safeguard store and counter property.
- Use relevant retail systems, beauty equipment, and digital tools.
- Comply with company policies and procedures and uphold the brand image.
Qualifications
- Love for the beauty retail industry.
- Strong communication and clear expression skills.
- Ability to learn and adapt, with a team-oriented approach.
- Strong service orientation.
- Resilience at work.
Skills
Workplace
The successful candidate will be located in Shenzhen, Guangdong, China.
Explore jobs in China.
Benefits
Brand-specific professional training courses; performance bonus scheme; statutory five social insurances and housing fund; supplementary commercial medical insurance; periodic company benefits, including holiday benefits, employee purchases, and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.