- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Beauty Advisor represents Lancôme in Qingdao, providing expert beauty consultations, personalised product recommendations and an excellent customer experience while achieving sales targets. The role also covers customer relationship building, counter operations, brand compliance and collaboration with department store staff. Benefits include professional brand training, a performance bonus scheme, statutory social insurance and housing fund, supplementary commercial medical insurance, company benefits, and paid annual and sick leave.
Role & Responsibilities
- Provide professional brand advice and an excellent customer experience while achieving sales targets.
- Meet all sales targets set by the company.
- Use sales techniques to recommend suitable products and deliver a professional, personalised experience that meets customer expectations.
- Build and maintain 360-degree customer relationships, recruit new customers and strengthen customer loyalty.
- Collaborate effectively with department store and shopping mall staff.
- Monitor beauty-market trends and competitor activity.
- Maintain knowledge of the brand and product categories, including skincare, makeup techniques and fragrance.
- Identify customer needs, provide personalised consultations, recommend appropriate products and support customers as they try products.
- Represent the brand through a high standard of service and after-sales care; understand customer profiles and maintain timely contact with customers, demonstrating empathy and communication skills.
- Complete routine tasks assigned by the counter manager, including merchandising, cleaning and stocktaking, and safeguard store and counter property.
- Use relevant retail systems, beauty equipment and digital tools.
- Comply with company policies and procedures and uphold the brand image.
Qualifications
- Love of the beauty retail industry.
- Strong communication skills and clear expression.
- Strong learning and adaptability, with a collaborative approach to teamwork.
- A strong service orientation.
- Resilience in the workplace.
Skills
Benefits
Professional training courses for the relevant brand; performance bonus scheme; statutory social insurance and housing fund; supplementary commercial medical insurance; regular company benefits, including holiday benefits, employee purchases and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.