- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Lancôme Beauty Advisor in Lanzhou provides personalized beauty advice and product experiences, builds customer loyalty, achieves sales targets, and supports counter operations and brand standards. Benefits include professional training, performance bonuses, statutory social insurance and housing fund contributions, supplementary medical insurance, company benefits, and paid annual and sick leave.
Role & Responsibilities
- Deliver professional brand advice and an exceptional customer experience while meeting sales targets.
- Achieve the sales objectives set by the company.
- Use sales techniques to recommend suitable products and provide a professional, personalized experience that meets customer expectations.
- Build and maintain 360-degree customer relationships, recruit new customers, and strengthen customer loyalty.
- Collaborate effectively with department store and shopping mall staff.
- Keep abreast of beauty-market trends and competitor activity.
- Maintain knowledge of the brand and its categories, including skincare, makeup techniques, and fragrance.
- Identify customer needs, provide personalized advice, recommend suitable products, and guide customers through product experiences.
- Represent the brand through a positive service attitude and after-sales support; understand customer profiles and follow up with customers with care, empathy, and effective communication.
- Carry out daily tasks assigned by the counter manager, such as merchandising, cleaning, and stocktaking, while safeguarding store and counter assets.
- Use relevant retail systems, beauty equipment, and digital tools.
- Comply with company policies and maintain the brand image.
Qualifications
- Knowledge of the brand and its products.
- Ability to embody the brand’s culture and values.
- Awareness of beauty-market and consumer trends.
- Knowledge of company and brand policies and procedures.
- Familiarity with digital tools.
- A strong interest in the beauty retail industry.
- Good communication skills and clear verbal expression.
- Strong learning and adaptability, with a collaborative approach to teamwork.
- A strong service orientation.
- Resilience at work.
Skills
Benefits
Brand-specific professional training; performance bonus scheme; statutory social insurance and housing fund contributions; supplementary commercial medical insurance; regular company benefits, including holiday benefits, employee purchases, and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Lancôme, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Beauty Sales Advisor», «Cosmetics Advisor», «Beauty Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.