- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Beauty Advisor represents Lancôme in Kunming, providing professional beauty consultations and personalized product experiences while achieving sales targets and building customer loyalty. The role also covers counter operations, merchandising, inventory and compliance, and includes brand training, performance bonuses, statutory benefits, supplemental medical insurance, company benefits, and paid annual and sick leave.
Role & Responsibilities
- Provide professional brand advice and an exceptional customer experience while achieving sales targets.
- Meet all sales targets set by the company.
- Use sales techniques to recommend appropriate products and provide a professional, personalized experience that meets customers’ expectations.
- Maintain customer relationships across the customer journey, recruit new customers and build customer loyalty.
- Collaborate effectively with department store and shopping mall staff.
- Monitor beauty market trends and competitor activity.
- Maintain knowledge of the brand and its categories, including skincare, makeup techniques and fragrance.
- Identify customer needs, provide personalized consultations, recommend suitable products and support customers in trying them.
- Represent the brand through a positive service attitude and after-sales service; understand customer profiles and maintain timely contact and follow-up.
- Complete daily tasks assigned by the counter manager, such as merchandising, cleaning and inventory counts, and safeguard store or counter assets.
- Use relevant retail systems, beauty equipment and digital tools.
- Follow company compliance policies and protect the brand image.
Qualifications
- Knowledge of brand and product information.
- Ability to embody the brand’s culture and values.
- Knowledge of beauty market and consumer trends.
- Knowledge of company and brand policies and procedures.
- Familiarity with digital tools.
- Passion for the beauty retail industry.
- Strong communication and clear expression skills.
- Strong learning and adaptability, with a team-oriented approach.
- Strong service orientation.
- Resilience at work.
Skills
Benefits
Brand-specific professional training; performance bonus scheme; statutory social insurance and housing fund; supplemental commercial medical insurance; regular company benefits, including holiday benefits, employee purchases and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.