- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
Lancôme seeks a Beauty Advisor in Hangzhou to deliver personalized beauty consultations and customer experiences, achieve sales targets, and support counter operations. The role is full-time and includes brand training, performance bonuses, insurance, company benefits, and paid annual and sick leave.
Role & Responsibilities
- Provide professional brand advice and an exceptional customer experience while achieving sales targets.
- Meet all sales targets set by the company.
- Use sales techniques to recommend suitable products and deliver a professional, personalized experience that meets customer expectations.
- Maintain 360-degree customer relationships, recruit new customers, and build customer loyalty.
- Collaborate effectively with department store and shopping mall staff.
- Monitor beauty market trends and competitor activity.
- Maintain knowledge of the brand and its categories, including skincare, makeup techniques, and fragrance.
- Identify customer needs, provide personalized consultations, recommend suitable products, and support customers in trying products.
- Represent the brand through a positive service attitude and after-sales service; understand customer profiles and follow up with customers in a timely and considerate manner.
- Carry out daily tasks assigned by the counter manager, such as merchandising, cleaning, and stocktaking, while safeguarding store and counter assets.
- Use relevant retail systems, beauty equipment, and digital tools.
- Comply with company policies and maintain the brand image.
Qualifications
- Love for the beauty retail industry.
- Good communication skills and clear verbal expression.
- Strong learning and adaptability skills, with a team-oriented mindset.
- Good service awareness.
- Resilience at work.
Skills
Workplace
The successful candidate will be located in Hangzhou, Zhejiang, China.
Explore jobs in China.
Benefits
Brand-specific professional training; performance bonus scheme; statutory social insurance and housing fund; supplementary commercial medical insurance; company benefits including holiday gifts, employee purchasing, and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.