- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Beauty Advisor represents Lancôme in Changsha, delivering expert beauty consultations, personalized product experiences, after-sales service, and sales performance while building customer loyalty. The role also supports counter operations and brand standards; employment is full-time.
Role & Responsibilities
- Provide professional brand consultations and an exceptional customer experience while achieving sales targets.
- Meet all sales targets set by the company.
- Use sales techniques to recommend suitable products and deliver a professional, personalized experience that meets customer expectations.
- Maintain customer relationships through 360-degree engagement, recruit new customers, and build customer loyalty.
- Collaborate effectively with department store and shopping mall staff.
- Stay informed about beauty market trends and competitor activity.
- Maintain knowledge of the brand and product categories, including skincare, makeup techniques, and fragrance.
- Identify customer needs, provide personalized consultations, recommend suitable products, and support customers as they try products.
- Represent the brand through a positive service attitude and after-sales service; understand customer profiles and maintain timely contact with customers with empathy and communication skills.
- Carry out daily tasks assigned by the counter manager, such as displays, cleaning, and inventory checks, and safeguard store and counter assets.
- Use relevant retail systems, beauty equipment, and digital tools.
- Comply with company policies and maintain the brand image.
Qualifications
- Love the beauty retail industry.
- Communicate effectively and express ideas clearly.
- Demonstrate strong learning and adaptability, and work well in a team.
- Show a strong service orientation.
- Demonstrate resilience at work.
Skills
Workplace
The successful candidate will be located in Changsha, Hunan, China.
Explore jobs in China.
Benefits
Brand-specific professional training courses; performance bonus scheme; statutory social insurance and housing fund; supplementary commercial medical insurance; regular company benefits, including holiday benefits, employee purchases, and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.