- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Beauty Advisor represents Lancôme in Beijing, providing expert beauty consultations, personalized product recommendations, product experiences and after-sales service while meeting sales targets and developing customer loyalty. The role also covers counter operations, retail systems, compliance and collaboration with department store teams. Benefits include brand training, performance bonuses, social insurance and housing fund, supplementary medical insurance, periodic company benefits, and paid annual and sick leave.
Role & Responsibilities
- Provide professional brand consultations and an exceptional customer experience while achieving sales targets.
- Meet all sales targets set by the company.
- Use sales techniques to recommend suitable products and deliver professional, personalized experiences that meet customer expectations.
- Maintain customer relationships through 360-degree engagement, recruit new customers, and build customer loyalty.
- Work effectively with department store and shopping mall staff.
- Monitor beauty market trends and competitor activity.
- Maintain knowledge of the brand and product categories, including skincare, makeup techniques, and fragrance.
- Identify customer needs, provide personalized consultations, recommend suitable products, and support customers in trying products.
- Represent the brand through a strong service attitude and after-sales support; understand customer profiles and maintain timely contact with customers using empathy and communication skills.
- Complete daily tasks assigned by the counter manager, including merchandising, cleaning, and stocktaking, and safeguard store and counter assets.
- Use relevant retail systems, beauty equipment, and digital tools.
- Follow company compliance policies and uphold the brand image.
Qualifications
- Passion for the beauty retail industry.
- Strong communication skills and clear expression.
- Strong learning agility and adaptability, with a collaborative approach.
- A strong service mindset.
- Resilience in the workplace.
Skills
Benefits
Professional training courses for the brand; performance bonus plan; five social insurances and housing fund; supplementary commercial medical insurance; periodic company benefits, including holiday benefits, employee purchases, and complimentary products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.