- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Lancôme Beauty Advisor in Wuhan provides personalized beauty consultations and customer experiences, achieves sales targets, builds customer loyalty and supports counter operations. The role is full-time and includes brand training, performance bonuses, insurance, company benefits, and paid annual and sick leave.
Role & Responsibilities
- Provide professional brand consultations and an excellent customer experience while achieving sales targets.
- Meet the sales targets set by the company.
- Use sales techniques to recommend suitable products and deliver a professional, personalized experience that meets customers’ expectations.
- Maintain customer relationships across the customer journey, recruit new customers and strengthen customer loyalty.
- Collaborate effectively with department-store and shopping-mall staff.
- Stay informed about beauty-market trends and competitor activity.
- Apply brand and category knowledge in skincare, makeup techniques and fragrance.
- Identify customer needs, provide personalized consultations, recommend suitable products and support customers in trying products.
- Represent the brand through a positive service attitude and after-sales support; understand customer profiles and follow up with customers with care and empathy.
- Complete daily tasks assigned by the counter manager, including merchandising, cleaning and inventory checks, and safeguard store and counter property.
- Use relevant retail systems, beauty equipment and digital tools.
- Follow company compliance policies and protect the brand image.
Qualifications
- Knowledge of the brand and its products.
- Ability to embody the brand’s culture and values.
- Understanding of beauty-market and consumer trends.
- Knowledge of company and brand policies and procedures.
- Familiarity with digital tools.
- Enthusiasm for beauty retail.
- Strong communication skills and clear expression.
- Ability to learn and adapt, with a collaborative approach.
- Strong service orientation.
- Resilience at work.
Skills
Benefits
Brand-specific professional training courses; performance bonus scheme; statutory social insurance and housing fund; supplementary commercial medical insurance; regular company benefits, including holiday benefits, employee purchases and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.