- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Beauty Advisor represents Lancôme in Zhengzhou, providing expert, personalized beauty consultations, product experiences, and after-sales service while achieving sales targets and building customer loyalty. The role also supports counter operations, including merchandising, cleaning, stocktaking, and asset security, and follows company compliance policies. Benefits include brand-specific training, performance bonuses, social insurance and housing fund, supplementary commercial medical insurance, regular company benefits, and paid annual and sick leave.
Role & Responsibilities
- Provide expert brand advice and an exceptional customer experience while achieving sales targets.
- Meet all sales objectives set by the company.
- Use sales techniques to recommend suitable products and deliver a professional, personalized experience that meets customer expectations.
- Build and maintain customer relationships across all touchpoints, recruit new customers, and strengthen customer loyalty.
- Collaborate effectively with department store and shopping mall staff.
- Monitor beauty market trends and competitor activity.
- Apply brand and category knowledge across skincare, makeup techniques, and fragrance.
- Identify customer needs, provide personalized consultations, recommend appropriate products, and guide customers through product experiences.
- Represent the brand through excellent service and after-sales support; understand customer profiles and maintain timely contact with customers, demonstrating empathy and communication skills.
- Complete daily tasks assigned by the counter manager, such as merchandising, cleaning, and stocktaking, while safeguarding store and counter assets.
- Use relevant retail systems, beauty equipment, and digital tools.
- Follow company compliance policies and uphold the brand image.
Qualifications
- Demonstrate knowledge of the brand and its products.
- Uphold the brand's culture and values.
- Understand beauty market and consumer trends.
- Understand company and brand policies and procedures.
- Be proficient in using digital tools.
- Have a strong interest in the beauty retail industry.
- Demonstrate good communication and clear expression.
- Show strong learning and adaptability, with a collaborative approach.
- Have a strong service orientation.
- Demonstrate resilience at work.
Skills
Workplace
The successful candidate will be located in Zhengzhou, Henan, China.
Explore jobs in China.
Benefits
Brand-specific professional training, a performance bonus scheme, social insurance and housing fund, supplementary commercial medical insurance, regular company benefits including holiday benefits, employee purchase opportunities and free products, and paid annual and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.