- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Beauty Advisor represents Lancôme in Wuxi, providing expert, personalized beauty consultations and customer care while achieving sales targets and supporting counter operations. The role is full-time and includes merchandising, cleaning, stocktaking, retail-system use and compliance with company policies.
Role & Responsibilities
- Provide professional brand consultations and an outstanding customer experience while achieving sales targets.
- Meet all sales targets set by the company.
- Use sales techniques to recommend suitable products and deliver professional, personalized experiences that meet customer expectations.
- Maintain 360-degree customer relationships, recruit new customers and strengthen customer loyalty.
- Work effectively with department-store and shopping-mall staff.
- Monitor beauty market trends and competitor activity.
- Maintain brand and category knowledge, including skincare, makeup techniques and fragrance.
- Identify customer needs, provide personalized consultations, recommend suitable products and guide customers through product experiences.
- Represent the brand through a positive service attitude and after-sales care; understand customer profiles and maintain timely contact with customers.
- Complete daily tasks assigned by the counter manager, including merchandising, cleaning and stocktaking, and safeguard store and counter assets.
- Use relevant retail systems, beauty equipment and digital tools.
- Comply with company policies and protect the brand image.
Qualifications
- Knowledge of the brand and its products.
- Ability to embody the brand's culture and values.
- Knowledge of beauty-market and consumer trends.
- Knowledge of company and brand policies and procedures.
- Proficiency with digital tools.
- Passion for the beauty retail industry.
- Strong communication and clear verbal expression.
- Strong learning and adaptability skills, with a collaborative approach.
- Strong service orientation.
- Resilience at work.
Skills
Benefits
Brand-specific professional training; performance bonus plan; statutory social insurance and housing fund; supplementary commercial medical insurance; regular company benefits, including holiday benefits, employee purchases and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.