- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Beauty Advisor represents Lancôme in Shaoxing, delivering personalized beauty consultations, product recommendations, customer care and after-sales service while achieving sales targets. The role also supports counter operations, merchandising, cleaning, inventory and asset security, and includes brand training, performance bonuses, insurance, company benefits, and paid leave.
Role & Responsibilities
- Deliver professional brand consultations and an excellent customer experience while achieving sales targets.
- Meet the sales targets set by the company.
- Use sales techniques to recommend suitable products and provide a professional, personalized experience that meets customer expectations.
- Maintain customer relationships through 360-degree engagement, recruit new customers, and build customer loyalty.
- Work effectively with department-store and shopping-mall staff.
- Stay informed about beauty-market trends and competitors.
- Apply brand and category knowledge, including skincare, makeup techniques, and fragrance.
- Identify customer needs, provide personalized consultations, recommend suitable products, and support customers in trying products.
- Represent the brand through a positive service attitude and after-sales service; understand customer profiles and maintain timely contact with customers, using empathy and communication skills.
- Complete daily tasks assigned by the counter manager, including display setup, cleaning, and inventory counts, while safeguarding store and counter assets.
- Use relevant retail systems, beauty equipment, and digital tools.
- Comply with company policies and protect the brand image.
Qualifications
- Have a passion for the beauty retail industry.
- Demonstrate good communication and clear expression.
- Show strong learning and adaptability, with a team-oriented approach.
- Have a strong service mindset.
- Demonstrate resilience at work.
- Know the brand and its products.
- Uphold the brand’s culture and values.
- Understand beauty-market and consumer trends.
- Understand company and brand policies and procedures.
- Be familiar with digital tools.
Skills
Workplace
This position is based in Shaoxing, Zhejiang, China.
Explore jobs in China.
Benefits
Brand-specific professional training courses; performance bonus scheme; statutory social insurance and housing fund; additional commercial medical insurance; regular company benefits, including holiday benefits, employee purchases, and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.