- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
Lancôme seeks a Beauty Advisor in Shangyu to deliver expert brand consultations and personalized customer experiences, achieve sales targets, build customer loyalty, and support counter operations and brand standards. The role is full-time and includes brand-specific training, performance bonuses, statutory social insurance and housing fund, supplementary medical insurance, company benefits, and paid annual and sick leave.
Role & Responsibilities
- Provide expert brand consultation and an exceptional customer experience while achieving sales targets.
- Meet all sales targets set by the company.
- Use sales techniques to recommend suitable products and deliver a professional, personalized experience that meets customer expectations.
- Build and maintain 360-degree customer relationships, recruit new customers, and increase customer loyalty.
- Collaborate effectively with department store and shopping mall staff.
- Monitor beauty market trends and competitor activity.
- Maintain knowledge of the brand and product categories, including skincare, makeup techniques, and fragrance.
- Identify customer needs, provide personalized consultations, recommend suitable products, and support customers in trying products.
- Represent the brand through a positive service attitude and after-sales service; understand customer profiles and maintain timely contact and engagement.
- Carry out daily tasks assigned by the counter manager, including merchandising, cleaning, and stocktaking, and safeguard store and counter assets.
- Use relevant retail systems, beauty equipment, and digital tools.
- Comply with company policies and maintain the brand image.
Qualifications
- Demonstrate knowledge of the brand and its products.
- Uphold the brand's culture and values.
- Understand beauty market and consumer trends.
- Understand company and brand policies and procedures.
- Be familiar with digital tools.
- Have a passion for the beauty retail industry.
- Have strong communication skills and clear verbal expression.
- Demonstrate learning agility, adaptability, and a collaborative approach.
- Show a strong service orientation.
- Demonstrate resilience at work.
Skills
Workplace
The successful candidate will be located in Shangyu, Zhejiang, China.
Explore jobs in China.
Benefits
Brand-specific professional training; performance bonus scheme; statutory social insurance and housing fund; supplementary commercial medical insurance; regular company benefits including holiday benefits, employee purchases, and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.