- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Lancôme Beauty Advisor in Shangqiu provides expert brand and product advice, personalised consultations, customer care and after-sales service while meeting sales targets. The role also supports counter operations, including merchandising, cleaning, stocktaking and asset security. Benefits include professional training, performance bonuses, statutory social insurance and housing fund, supplementary medical insurance, company benefits, and paid annual and sick leave.
Role & Responsibilities
- Provide professional brand advice and an exceptional customer experience while achieving sales targets.
- Meet all sales targets set by the company.
- Use sales techniques to recommend suitable products and deliver professional, personalised experiences that meet customer expectations.
- Maintain 360-degree customer relationships, recruit new customers and build customer loyalty.
- Collaborate effectively with department-store and shopping-mall staff.
- Monitor beauty-market trends and competitor activity.
- Maintain knowledge of the brand and product categories, including skincare, makeup techniques and fragrance.
- Identify customer needs, provide personalised consultations, recommend suitable products and guide customers through product experiences.
- Represent the brand through attentive service and after-sales care; understand customer profiles and maintain timely contact with customers, using empathy and communication skills.
- Complete daily tasks assigned by the counter manager, including merchandising, cleaning and stocktaking, and safeguard store or counter assets.
- Use relevant retail systems, beauty devices and digital tools.
- Comply with company policies and protect the brand image.
Qualifications
- Knowledge of the brand and its products.
- Ability to embody the brand's culture and values.
- Understanding of beauty-market and consumer trends.
- Knowledge of company and brand policies and procedures.
- Familiarity with digital tools.
- Passion for the beauty retail industry.
- Strong communication skills and clear expression.
- Strong learning and adaptability skills, with a collaborative mindset.
- Strong customer-service orientation.
- Resilience at work.
Skills
Benefits
Brand-specific professional training; performance bonus scheme; statutory social insurance and housing fund; supplementary commercial medical insurance; regular company benefits including holiday benefits, employee purchases and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Lancôme, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Consultant», «Cosmetics Advisor», «Beauty Sales Consultant», «Skincare Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.