- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Beauty Advisor represents Lancôme at its Nanjing Central counter, providing expert beauty consultations and personalized product experiences while meeting sales targets and strengthening customer loyalty. The role also covers counter operations, merchandising, stocktaking, compliance, and collaboration with department-store staff; full-time.
Role & Responsibilities
- Provide professional brand advice and an excellent customer experience while achieving sales targets.
- Meet the sales objectives set by the company.
- Use sales techniques to recommend suitable products and deliver professional, personalized experiences that meet consumer expectations.
- Maintain 360-degree customer relationships, recruit new customers, and build customer loyalty.
- Collaborate effectively with department-store and shopping-mall staff.
- Stay informed about beauty-market trends and competitors.
- Maintain knowledge of the brand and its categories, including skincare, makeup techniques, and fragrance.
- Identify customer needs, provide personalized consultations, recommend appropriate products, and facilitate product trials.
- Represent the brand through a positive service attitude and after-sales support; understand customer profiles and follow up with customers with empathy and strong communication.
- Complete daily tasks assigned by the counter manager, such as merchandising, cleaning, and stocktaking, while safeguarding store and counter assets.
- Use relevant retail systems, beauty equipment, and digital tools.
- Comply with company policies and protect the brand image.
Qualifications
- Knowledge of the brand and its products.
- Ability to embody the brand's culture and values.
- Awareness of beauty-market and consumer trends.
- Knowledge of company and brand policies and procedures.
- Familiarity with digital tools.
- Passion for the beauty retail industry.
- Strong communication and clear presentation skills.
- Strong learning and adaptability, with a team-oriented approach.
- A strong service mindset.
- Resilience at work.
Skills
Workplace
The successful candidate will be located in Nanjing, Jiangsu, China.
Explore jobs in China.
Benefits
Brand-specific professional training; performance bonus scheme; statutory social insurance and housing fund; additional commercial medical insurance; regular company benefits, including holiday benefits, employee purchases, and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.