- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Lancôme Beauty Advisor in Nanchang provides personalized beauty consultations and product experiences, builds customer loyalty, achieves sales targets and supports counter operations. The full-time role includes professional brand training, performance bonuses, statutory social insurance and housing fund, supplemental medical insurance, regular company benefits, and paid annual and sick leave.
Role & Responsibilities
- Provide expert brand consultation and an excellent customer experience while achieving sales targets.
- Meet all sales targets set by the company.
- Use sales techniques to recommend suitable products and deliver professional, personalized experiences that meet customer expectations.
- Manage customer relationships across the full customer journey, recruit new customers and increase customer loyalty.
- Build effective working relationships with department store and shopping mall staff.
- Monitor beauty market trends and competitor activity.
- Maintain knowledge of the brand and its product categories, including skincare, makeup techniques and fragrance.
- Identify customer needs, provide personalized consultations, recommend suitable products and guide customers through product experiences.
- Represent the brand through a positive service attitude and after-sales care; understand customer profiles and follow up with customers with empathy and strong communication.
- Complete daily tasks assigned by the counter manager, including merchandising, cleaning and stocktaking, and safeguard store or counter assets.
- Use relevant retail systems, beauty devices and digital tools.
- Comply with company policies and procedures and uphold the brand image.
Qualifications
- Knowledge of brand and product information.
- Ability to embody the brand's culture and values.
- Understanding of beauty market and consumer trends.
- Knowledge of company and brand policies and procedures.
- Familiarity with digital tools.
- Interest in the beauty retail industry.
- Strong communication and clear verbal expression.
- Strong learning and adaptability, with a collaborative approach.
- Strong customer service orientation.
- Resilience at work.
Skills
Benefits
Professional training courses for the relevant brand; performance bonus scheme; statutory social insurance and housing fund; supplemental commercial medical insurance; regular company benefits, including holiday benefits, employee purchases and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.