- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Lancôme Beauty Advisor in Jinan delivers personalized beauty consultations and customer experiences while meeting sales objectives, developing consumer relationships, and supporting counter operations. The role includes merchandising, cleaning, inventory counts, and use of retail systems and digital tools; benefits include brand training, performance bonuses, insurance, company benefits, and paid annual and sick leave.
Role & Responsibilities
- Deliver professional brand consultations and an exceptional customer experience while achieving sales targets.
- Meet the company’s sales objectives.
- Use sales techniques to recommend suitable products and provide a professional, personalized experience that meets consumer expectations.
- Maintain 360-degree consumer relationships, recruit new customers, and build consumer loyalty.
- Collaborate effectively with department-store and shopping-mall staff.
- Keep abreast of beauty-market trends and competitor activity.
- Maintain knowledge of the brand and product categories, including skincare, makeup techniques, and fragrance.
- Identify customer needs, provide personalized consultations, recommend suitable products, and guide customers through product experiences.
- Represent the brand with a positive service attitude; provide after-sales service, understand customer profiles, and follow up with customers with empathy and effective communication.
- Complete daily tasks assigned by the counter manager, including merchandising, cleaning, and inventory counts, while safeguarding store and counter assets.
- Use relevant retail systems, beauty equipment, and digital tools.
- Comply with company policies and protect the brand image.
Qualifications
- Knowledge of the brand and its products.
- Ability to uphold the brand’s culture and values.
- Understanding of beauty-market and consumer trends.
- Knowledge of company and brand policies and procedures.
- Familiarity with digital tools.
- Passion for the beauty retail industry.
- Strong communication and clear presentation skills.
- Strong learning and adaptability skills, with a collaborative approach.
- Strong service orientation.
- Resilience at work.
Skills
Benefits
Brand-specific professional training courses; performance bonus scheme; five social insurances and housing fund; supplementary commercial medical insurance; regular company benefits, including holiday benefits, employee purchases, and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.