- Location
- Harbin Heilongjiang China
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Lancôme Beauty Advisor in Harbin provides personalized beauty consultations and customer experiences, achieves sales targets, and supports customer loyalty and counter operations. The role is full-time and includes brand training, a performance bonus scheme, insurance, and paid leave.
Role & Responsibilities
- Provide professional brand consultation and an exceptional customer experience while achieving sales targets.
- Meet all sales targets set by the company.
- Use sales techniques to recommend suitable products and deliver professional, personalized experiences that meet customer expectations.
- Maintain customer relationships through 360-degree engagement, recruit new customers, and increase customer loyalty.
- Work effectively with department store and shopping mall staff.
- Monitor beauty market trends and competitor activity.
- Maintain knowledge of the brand and product categories, including skincare, makeup techniques, and fragrance.
- Identify customer needs, provide personalized consultations, recommend suitable products, and guide customers through product experiences.
- Represent the brand through a positive service attitude and after-sales service; understand customer profiles and follow up with customers with empathy and strong communication.
- Complete daily tasks assigned by the counter manager, including merchandising, cleaning, and stocktaking, and safeguard store and counter assets.
- Use relevant retail systems, beauty equipment, and digital tools.
- Follow company compliance policies and uphold the brand image.
Qualifications
- Love for the beauty retail industry.
- Strong communication skills and clear expression.
- Strong learning and adaptability skills, with a team-oriented mindset.
- A strong service orientation.
- Resilience at work.
Skills
Workplace
This position is based in Harbin, Heilongjiang, China.
Explore jobs in China.
Benefits
Brand-specific professional training; performance bonus scheme; statutory social insurance and housing fund; additional commercial medical insurance; regular company benefits, including holiday benefits, employee purchases, and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.