- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Lancôme Beauty Advisor in Hangzhou provides personalized beauty consultations and product experiences, builds consumer relationships, and achieves sales targets while supporting counter operations and brand standards. The role is full-time and includes professional brand training, performance bonuses, insurance, company benefits, and paid annual and sick leave.
Role & Responsibilities
- Provide professional brand consultations and an exceptional customer experience while achieving sales targets.
- Meet all sales targets set by the company.
- Use sales techniques to recommend suitable products and deliver a professional, personalized experience that meets consumers’ expectations.
- Maintain 360-degree consumer relationships, recruit new customers, and increase consumer loyalty.
- Collaborate effectively with department store and mall staff.
- Monitor beauty market trends and competitor activity.
- Apply brand and category knowledge, including skincare, makeup techniques, and fragrance.
- Identify customer needs, provide personalized consultations, recommend suitable products, and guide customers through product experiences.
- Represent the brand through attentive service and after-sales support; understand customer profiles and maintain timely contact with customers, demonstrating empathy and communication skills.
- Complete daily tasks assigned by the counter manager, such as merchandising, cleaning, and stocktaking, and safeguard store and counter assets.
- Use relevant retail systems, beauty equipment, and digital tools.
- Comply with company policies and protect the brand image.
Qualifications
- Knowledge of the brand and its products.
- Ability to embody the brand's culture and values.
- Understanding of beauty market and consumer trends.
- Knowledge of company and brand policies and procedures.
- Familiarity with digital tools.
- Passion for the beauty retail industry.
- Good communication and clear expression skills.
- Strong learning and adaptability skills, with a collaborative approach.
- Strong service orientation.
- Resilience at work.
Skills
Workplace
This position is based in Hangzhou, Zhejiang, China.
Explore jobs in China.
Benefits
Brand-specific professional training; performance bonus scheme; statutory social insurance and housing fund; supplemental commercial medical insurance; regular company benefits including holiday benefits, employee purchases, and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.