- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Beauty Advisor represents Lancôme at a Guangzhou department-store counter, providing professional, personalised beauty consultations and customer care while achieving sales targets and building loyalty. The role also covers counter operations, merchandising, stocktaking, compliance and collaboration with department-store and mall staff. Full-time position.
Role & Responsibilities
- Provide professional brand advice and an outstanding customer experience while achieving sales targets.
- Meet all sales objectives set by the company.
- Use sales techniques to recommend suitable products and deliver professional, personalised experiences that meet customer expectations.
- Build and maintain 360-degree customer relationships, recruit new customers and strengthen customer loyalty.
- Collaborate effectively with department store and shopping mall staff.
- Monitor beauty market trends and competitor activity.
- Maintain knowledge of the brand and product categories, including skincare, makeup techniques and fragrance.
- Identify customer needs, provide personalised consultations, recommend suitable products and facilitate product experiences.
- Represent the brand through attentive service and after-sales support; understand customer profiles and maintain timely, considerate contact.
- Complete daily tasks assigned by the counter manager, including merchandising, cleaning and stocktaking, while safeguarding store and counter assets.
- Use relevant retail systems, beauty equipment and digital tools.
- Follow company compliance policies and uphold the brand image.
Qualifications
- Knowledge of the brand and its products.
- Ability to embody the brand’s culture and values.
- Understanding of beauty market and consumer trends.
- Knowledge of company and brand policies and procedures.
- Familiarity with digital tools.
- Passion for the beauty retail industry.
- Strong communication and clear expression skills.
- Strong learning and adaptability skills, with a collaborative approach.
- A strong service orientation.
- Resilience at work.
Skills
Workplace
The successful candidate will be located in Guangzhou, Guangdong, China.
Explore jobs in China.
Benefits
Brand-specific professional training; performance bonus scheme; statutory social insurance and housing fund; supplementary commercial medical insurance; periodic company benefits, including holiday benefits, employee purchases and complimentary products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.