- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Beauty Advisor at Lancôme’s Dongguan counter delivers personalized beauty consultations and customer experiences, builds customer loyalty and achieves sales targets while supporting counter operations and brand standards. The role is full-time and includes brand-specific training, performance bonuses, social insurance and housing fund, supplementary medical insurance, company benefits, and paid annual and sick leave.
Role & Responsibilities
- Provide professional brand advice and an exceptional customer experience while achieving sales targets.
- Meet all sales targets set by the company.
- Use sales techniques to recommend suitable products and deliver a professional, personalized experience that meets customer expectations.
- Build and maintain 360-degree customer relationships, recruit new customers and strengthen customer loyalty.
- Work effectively with department store and shopping mall staff.
- Monitor beauty market trends and competitor activity.
- Maintain knowledge of the brand and product categories, including skincare, makeup techniques and fragrance.
- Identify customer needs, provide personalized consultations, recommend suitable products and guide customers through product experiences.
- Represent the brand through a positive service attitude and after-sales service; understand customer profiles and maintain timely contact with customers.
- Complete daily tasks assigned by the counter manager, including merchandising, cleaning and inventory checks, and safeguard store or counter assets.
- Use relevant retail systems, beauty equipment and digital tools.
- Comply with company policies and compliance requirements and uphold the brand image.
Qualifications
- Passion for the beauty retail industry.
- Strong communication and clear presentation skills.
- Strong learning and adaptability skills, with a collaborative approach.
- A strong service orientation.
- Resilience at work.
- Knowledge of brand and product information.
- Ability to embody the brand’s culture and values.
- Understanding of beauty market and consumer trends.
- Knowledge of company and brand policies and procedures.
- Familiarity with digital tools.
Skills
Workplace
This position is based in Dongguan, Guangdong, China.
Explore jobs in China.
Benefits
Brand-specific professional training; performance bonus scheme; social insurance and housing fund; supplementary commercial medical insurance; regular company benefits including holiday benefits, employee purchases and complimentary products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.