- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Beauty Advisor represents Lancôme in Dalian, providing expert beauty consultations, personalized product experiences and after-sales service while meeting sales targets and building customer loyalty. The role also includes counter operations, merchandising, stocktaking, compliance and collaboration with department store staff. Full-time position.
Role & Responsibilities
- Provide professional brand advice and an exceptional customer experience while achieving sales targets.
- Meet the sales targets set by the company.
- Use sales techniques to recommend appropriate products and deliver a professional, personalized experience that meets customer expectations.
- Maintain 360-degree customer relationships, recruit new customers, and strengthen customer loyalty.
- Collaborate effectively with department store and shopping mall staff.
- Stay informed about beauty market trends and competitor activity.
- Maintain knowledge of the brand and product categories, including skincare, makeup techniques, and fragrance.
- Identify customer needs, provide personalized consultations, recommend suitable products, and guide customers through product experiences.
- Represent the brand through a positive service attitude and after-sales support; understand customer profiles and follow up with customers in a timely and considerate manner.
- Complete daily tasks assigned by the counter manager, including merchandising, cleaning, and stocktaking, and safeguard store and counter property.
- Use relevant retail systems, beauty equipment, and digital tools.
- Follow company compliance policies and uphold the brand image.
Qualifications
- Demonstrate knowledge of the brand and its products.
- Uphold the brand's culture and values.
- Understand beauty market and consumer trends.
- Understand company and brand policies and procedures.
- Be proficient in using digital tools.
- Have a strong interest in beauty retail.
- Have strong communication skills and clear verbal expression.
- Demonstrate strong learning and adaptability, with a collaborative approach.
- Have a strong service orientation.
- Show resilience at work.
Skills
Benefits
Brand-specific professional training; performance bonus scheme; statutory social insurance and housing fund; supplementary commercial medical insurance; regular company benefits, including holiday benefits, employee purchases, and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.