- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Lancôme Beauty Advisor in Chenzhou provides expert brand and product consultations, personalised customer experiences and after-sales care while achieving sales targets and building customer loyalty. The role also covers counter merchandising, cleaning, inventory, asset security, retail systems and compliance, and includes full-time employment.
Role & Responsibilities
- Provide professional brand consultations and an exceptional customer experience while achieving sales targets.
- Meet all sales targets set by the company.
- Use sales techniques to recommend suitable products and deliver a professional, personalised experience that meets customer expectations.
- Build and maintain 360-degree customer relationships, recruit new customers and strengthen customer loyalty.
- Work collaboratively with department store and shopping mall staff.
- Monitor beauty market trends and competitor activity.
- Maintain knowledge of the brand and product categories, including skincare, makeup techniques and fragrance.
- Identify customer needs, provide personalised consultations, recommend suitable products and guide customers through product experiences.
- Represent the brand through excellent service and after-sales care; understand customer profiles and maintain timely contact with customers, using empathy and communication skills.
- Complete daily tasks assigned by the counter manager, including merchandising, cleaning and inventory checks, and safeguard store and counter assets.
- Use relevant retail systems, beauty equipment and digital tools.
- Follow company compliance policies and uphold the brand image.
Qualifications
- Love of the beauty retail industry.
- Strong communication and clear expression skills.
- Strong learning and adaptability, with a collaborative team spirit.
- Good customer-service orientation.
- Resilience at work.
- Knowledge of brand and product information.
- Ability to embody the brand’s culture and values.
- Understanding of beauty market and consumer trends.
- Knowledge of company and brand policies and procedures.
- Familiarity with digital tools.
Skills
Benefits
Brand-specific professional training; performance bonus scheme; statutory social insurance and housing fund; supplementary commercial medical insurance; regular company benefits including holiday benefits, employee purchase discounts and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Lancôme, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Consultant», «Cosmetics Advisor», «Beauty Sales Advisor», «Skincare and Makeup Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.