- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Lancôme
Perfumer Armand Petitjean founded Lancôme in 1935. Today its counters bring together fragrance, skincare and makeup. The French house has been part of L’Oréal since 1964.
The Beauty Advisor represents Lancôme in Chengdu, delivering expert brand consultations, personalised product recommendations and exceptional customer experiences while achieving sales targets and developing customer loyalty. The role also includes counter operations, compliance and brand presentation, and offers brand training, performance bonuses, insurance and paid leave.
Role & Responsibilities
- Provide professional brand consultations and an exceptional customer experience to achieve sales targets.
- Meet all sales targets set by the company.
- Use sales techniques to recommend suitable products and deliver professional, personalised experiences that meet customer expectations.
- Manage customer relationships across the customer journey, recruit new customers and strengthen customer loyalty.
- Collaborate effectively with department store and shopping mall staff.
- Monitor beauty market trends and competitor activity.
- Maintain knowledge of the brand and product categories, including skincare, makeup techniques and fragrance.
- Identify customer needs, provide personalised consultations, recommend suitable products and support customers in trying products.
- Represent the brand through attentive service and after-sales support; understand customer profiles and maintain timely contact with customers with empathy and effective communication.
- Complete daily tasks assigned by the counter manager, including merchandising, cleaning and stocktaking, and safeguard store or counter assets.
- Use relevant retail systems, beauty equipment and digital tools.
- Follow company compliance policies and uphold the brand image.
Qualifications
- Love of the beauty retail industry.
- Strong communication and clear presentation skills.
- Strong learning agility and adaptability, with a collaborative approach.
- Strong service orientation.
- Resilience at work.
Skills
Workplace
The successful candidate will be located in Chengdu, Sichuan, China.
Explore jobs in China.
Benefits
Brand-specific professional training courses; performance bonus scheme; statutory social insurance and housing fund; supplementary commercial medical insurance; regular company benefits, including holiday benefits, employee purchases and free products; paid annual leave and sick leave.
Culture
A Lancôme advisor may move from a fragrance consultation to a skincare demonstration or a makeup application in the same appointment. Product education covers all three disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.