La Prairie Senior HR Specialist

Role & Responsibilities

• Serve as the key HR partner for La Prairie and Chantecaille retail teams.
• Partner with Retail and Education leaders to understand people-related needs and support relevant HR actions.
• Advise on HR policies, processes, performance, and employee matters.
• Support organizational changes and HR initiatives across the retail organization.
• Manage end-to-end recruitment for retail and office roles, including sourcing, interview coordination, offer management, and onboarding preparation.
• Maintain and develop frontline talent pipelines to support ongoing recruitment needs.
• Partner with hiring managers to ensure effective recruitment processes and a positive candidate experience.
• Support workforce planning and manpower optimization across counters and retail locations.
• Manage employee lifecycle processes, including onboarding, probation, internal movement, promotion, performance management administration, and separation.
• Ensure consistent implementation of HR policies and processes across both brands.
• Coordinate with managers to support effective onboarding and new-hire integration.
• Track and analyze turnover, retention, absence, and other workforce data, highlighting key trends or issues for follow-up.
• Coordinate and support employee engagement initiatives, including TeamPulse action plans and follow-up activities.
• Conduct regular counter visits and employee touchpoints to understand frontline feedback and workplace needs.
• Support retail leaders in fostering a positive, collaborative, and performance-oriented working environment.
• Compile and analyze people data to identify trends and support HR improvement actions.
• Support manager development initiatives related to coaching, performance conversations, employee engagement, and people management.

Qualifications

• Bachelor’s degree or above in Human Resources, Business Administration, or a related discipline.
• At least 3–5 years of HR experience, preferably with exposure to retail HR or a consumer-facing environment.
• Experience in luxury, beauty, cosmetics, fashion, retail, or other consumer-facing industries is preferred.
• Hands-on experience in talent acquisition, employee lifecycle management, employee engagement, and HR operations.
• Good understanding of Taiwan labor regulations and employee relations practices.
• Good business awareness and the ability to understand frontline needs and support relevant HR initiatives.
• Hands-on, proactive, detail-oriented, and comfortable working closely with frontline employees and managers.
• Strong interpersonal, communication, and coordination skills, with the ability to work effectively across different stakeholders.
• High proficiency in spoken and written English and Mandarin.

Skills

Experience

At least 3–5 years of HR experience, preferably with exposure to retail HR or a consumer-facing environment.

Education

Bachelor’s degree or above in Human Resources, Business Administration, or a related discipline.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.