- Location
- Paris Île-de-France France
- Employment
- Internship
- Seniority
- Intern
- Department
- Supply Chain, Logistics & Inventory
- Posted
- Nov 2, 2026
La Prairie is seeking a Customer Service and Supply Chain Assistant for a six-month internship starting in January 2027 at its Paris headquarters. The role supports Customer Service and Distribution operations, serving Retail teams and distributors across order management, delivery follow-up, stock planning, sales reporting, master data and continuous improvement.
Role & Responsibilities
- Coordinate customer order processing and respond to enquiries about product availability, pricing and lead times.
- Track deliveries and manage any disputes or returns.
- Oversee store invoicing and export declarations.
- Manage retail replenishment and support field teams in their day-to-day activities.
- Define and maintain target stock levels.
- Contribute to revenue tracking.
- Enter and track sales in SAP.
- Ensure the accuracy of customer, pricing and commercial terms databases.
- Update product databases.
- Contribute to continuous improvement projects relating to consignment stores and Supply Chain processes.
Qualifications
- A two- or three-year post-secondary qualification in business, university studies, or a specialized Supply Chain or Logistics programme.
- A significant first experience in an operational environment, ideally in Retail, cosmetics or a start-up.
- Strong command of SAP and Excel, with the ability to use data to monitor activity and support decision-making.
- High autonomy and the ability to manage several projects concurrently and drive topics forward proactively.
- Organized, methodical and rigorous, with the ability to prioritize and meet deadlines.
- Analytical thinking, strong synthesis skills, and a business- and results-oriented approach.
- Strong interpersonal skills and ease working in dynamic, cross-functional environments involving daily interaction with multiple stakeholders.
- Fluent English is essential, as the role involves daily interaction with English-speaking contacts.
Skills
Experience
A significant first experience in an operational environment, ideally in Retail, cosmetics or a start-up.
Education
Bac +2/3 qualification in business, university studies, or a specialized Supply Chain or Logistics programme.
Workplace
The successful candidate will be located in Paris, Île-de-France, France.
Explore jobs in Île-de-France or in France.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like La Prairie, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Customer Service Coordinator», «Supply Chain Assistant», «Customer Operations Assistant», «Distribution Operations Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.