- Location
- Sydney New South Wales Australia
- Employment
- Part-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Sep 25, 2026
About Kilian Paris
Kilian Paris is a distinguished luxury fragrance maison founded in 2007 by Kilian Hennessy, heir to a lineage of French cognac craftsmanship and savoir-faire. Renowned for its audacious olfactory creations, refillable objects, and theatrical aesthetic, the brand invites employees to contribute to a world where perfume is treated as an art of seduction, memory, and lasting elegance. As part of The Estée Lauder Companies, Kilian Paris offers the intimacy of a niche maison alongside the reach of a global luxury group, attracting talents passionate about creativity, client excellence, artisanal detail, and the codes of contemporary haute parfumerie.
Kilian Paris seeks a dynamic Counter Manager to lead and develop a sales team at Myer Sydney City, driving achievement of sales, customer service, and operational targets through strategic business planning, in-store events, and exceptional customer relationship management. This part-time position (30 hours per week) offers exposure to consumer insights, event management, and front-line marketing—essential skills for career progression within the prestige beauty sector.
Role & Responsibilities
- Lead, coach, and develop sales associates to meet all sales, customer service, and operational targets
- Create and execute strategic business plans to recruit and retain customers through targeted initiatives and in-store events
- Manage customer relationship strategies and oversee high-performing team performance
- Recruit and retain talent within the fragrance counter
- Develop and execute financial plans and manage departmental resources effectively
- Ensure high standards of customer service and handle complex customer situations with diplomacy
- Monitor inventory, merchandising, and visual presentation standards
- Report on business performance and consumer insights to management
Qualifications
- Proven team leadership and coaching experience in retail
- Demonstrated business management skills in a fast-paced retail environment
- Retail sales experience with a track record of achieving sales targets
- Strategic planning and execution capabilities
- Ability to develop financial plans and manage resources
- Proficiency with computerised systems, email, and Microsoft Excel
- Excellent verbal and written communication skills
- High-level interpersonal and customer service skills
- Ability to handle difficult customer situations with tact and diplomacy
Skills
Experience
Proven track record in retail management with experience leading sales teams. Prior experience in point-of-sale management or equivalent retail supervisory role required; degree of seniority dependent on store size and business complexity.
Education
Secondary education or equivalent; further qualifications in business management or retail leadership preferred.
Workplace
This position is based in Sydney, New South Wales, Australia.
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Culture
Kilian Paris fosters a refined, creative workplace culture rooted in the codes of haute perfumery, Parisian elegance, and bold olfactive storytelling. As an employer, it values craftsmanship, artistic curiosity, and a meticulous sense of luxury, encouraging teams to deliver distinctive client experiences with sophistication and passion.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kilian Paris, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Point of Sale Manager», «Fragrance Department Manager», «Retail Department Supervisor», «Sales Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.