Kilian Paris Counter Lead
- Employment
- Part-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Counter Lead at Kilian Paris, Estée Lauder Companies in London—drive luxury fragrance sales and retail excellence.
Role & Responsibilities
- Drive daily and weekly sales targets whilst maintaining excellent service standards and consumer focus
- Reflect a credible and professional brand image to all internal and external consumers, acting as a brand ambassador
- Maximize sales through effective selling techniques, omnichannel awareness, and identification of additional revenue opportunities including events and digital channels
- Develop and implement consumer recruitment and retention strategies to build a loyal customer base
- Monitor competitor activities and market opportunities to inform strategic adjustments
- Leverage social media and digital tools to enhance brand visibility and protect brand image
- Plan and execute local marketing and event initiatives in alignment with retailer activity
- Ensure retail standards are maintained daily, including product displays, housekeeping, messaging, and pricing accuracy
- Manage daily stock replenishment and monitor commercial reports to inform inventory decisions
- Plan and deliver visual merchandising layouts according to brand guidelines and agreed timescales
- Handle all refunds and complaints in line with company procedures, escalating to Area Manager where necessary
- Implement company security policies to minimize stock loss and prevent shrinkage
- Maintain a safe working environment ensuring compliance with company and retailer health & safety policies
- Complete all administrative tasks, auditable processes, and information requests accurately and within specified deadlines
- Develop comprehensive product knowledge to deliver industry-leading consumer experiences
Qualifications
- Proven experience in a fast-paced retail or consumer-facing environment
- Demonstrated ability to drive self-development and continuous improvement
- Commercial understanding and awareness of the beauty or luxury retail industry
- Excellent communication, organisational, and prioritisation skills
- Proven ability to achieve and exceed sales targets
Skills
Experience
Minimum 2–3 years of experience in a fast-paced retail, beauty, or consumer-facing environment, preferably with responsibility for driving sales targets and managing retail operations at point of sale.
Education
Secondary education minimum; retail management training or beauty industry certification preferred but not essential.
Workplace
The successful candidate will be located in London, England, UK.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kilian Paris, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Counter Manager», «Sales Lead - Beauty Counter», «Point of Sale Supervisor», «Beauty Counter Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.