- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Kiehl’s
Kiehl’s began in 1851 as an apothecary on the corner of Third Avenue and East 13th Street in Manhattan. Its skincare counters still offer consultations and samples, two practices handed down from the pharmacy.
Kiehl’s is seeking a part-time Skincare Advisor at Chadstone, reporting to the Boutique Manager. The role combines personalised skincare consultations and retail sales with counter merchandising and stock replenishment; the permanent position operates on a rotating roster for 28 hours per week, with a two-week schedule including Sunday, Tuesday, Friday and Saturday shifts.
Role & Responsibilities
- Represent Kiehl’s apothecary heritage by diagnosing customers’ skin needs and delivering personalised consultations.
- Provide tailored skincare routines and skin barrier assessments to every customer visiting the counter.
- Drive retail sales through authentic consultations and generous sampling, converting visitors into brand advocates.
- Maintain counter merchandising, replenish stock and uphold boutique presentation standards.
Qualifications
- Practical knowledge of skin physiology, active ingredients and skincare routines to interpret customer needs.
- Ability to connect warmly with visitors and recommend tailored skincare solutions.
- Skill in conducting express skin consultations and demonstrating formulas with a gentle touch.
- Confidence using point-of-sale systems, managing customer profiles and tracking retail KPIs.
- Active listening skills to understand individual needs and convey clear, accessible product advice.
- Curiosity, a welcoming presence and a genuine commitment to skin health.
Skills
Workplace
This position is based in Melbourne, Victoria, Australia.
Explore jobs in Australia.
Benefits
Opportunities to grow beyond one’s potential, take on real responsibility from day one, work in an inclusive environment, and contribute to societal and environmental causes.
Culture
Store advisors ask about a customer’s routine, demonstrate products and offer samples to try at home. Some locations also offer skin analysis and facial treatments.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kiehl’s, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Skincare Consultant», «Beauty Consultant», «Skin Care Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.