- Location
- Santa Monica California USA
- Employment
- Part-Time
- Seniority
- Supervisor
- Compensation
- $19–20.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Kiehl’s
Kiehl’s began in 1851 as an apothecary on the corner of Third Avenue and East 13th Street in Manhattan. Its skincare counters still offer consultations and samples, two practices handed down from the pharmacy.
Kiehl’s is seeking a part-time Keyholder in Santa Monica to support the Store Manager, sales performance, customer experience and store operations, including opening and closing. The role also supports team training and onboarding and offers a pay range of $19.00–$20.50 per hour.
Role & Responsibilities
- Model superior customer service and build lasting customer relationships that encourage repeat business.
- Support store and individual sales goals and help execute short- and long-term business strategies.
- Manage store opening and closing procedures, maintain brand image through visual presentation, and keep the store neat and organized.
- Assist with training and onboarding new team members, sharing product knowledge and passion for Kiehl’s.
Qualifications
- High school diploma or GED.
- Previous experience in retail, cosmetics, and customer service; prior keyholder experience is preferred.
- Strong communication and analytical skills, with basic computer proficiency.
- Willingness to work a flexible schedule, including 2 closing shifts per week and 2 full weekends per month.
- Ability to work on the sales floor for extended periods and regularly lift up to 25 lbs.
- Spanish or Mandarin bilingual abilities are a plus.
- Authorization to work in the United States on a full-time, permanent, ongoing basis; immigration support or sponsorship is not offered.
Skills
Education
High school diploma or GED.
Workplace
This position is based in Santa Monica, California, USA, within easy reach of Los Angeles.
Explore jobs in California or in the USA.
Compensation
The base compensation for this position ranges from USD 19 to USD 20.50 per hour.
Benefits
Access to L’Oréal’s internal shop for discounted products; learning and development opportunities, including unlimited e-learning access, Lunch & Learn sessions, and mentorship programs; mental health and wellness programs; employee resource groups; opportunities to take on responsibility from day one and contribute to societal and environmental causes.
Culture
Store advisors ask about a customer’s routine, demonstrate products and offer samples to try at home. Some locations also offer skin analysis and facial treatments.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kiehl’s, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Sales Floor Supervisor», «Store Shift Supervisor», «Retail Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.