- Employment
- Full-Time
- Seniority
- Senior
- Department
- Human Resources, People & Culture
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 29, 2026
About Kering
Kering is a global luxury group renowned for nurturing some of the world’s most influential Houses in fashion, leather goods, jewelry, and eyewear, including Gucci, Saint Laurent, Bottega Veneta, Balenciaga, and Boucheron. As an employer, Kering offers a distinctive environment where creative excellence, entrepreneurial spirit, and long-term sustainability converge. The Group empowers its talents to shape the future of luxury through innovation, craftsmanship, and responsible business practices. With an international culture grounded in diversity, inclusion, and shared ambition, Kering provides meaningful career opportunities for professionals seeking to contribute to exceptional brands while advancing a more sustainable and imaginative luxury industry.
The Senior HR Operations Executive reports to the HR Operations Manager for the Greater China hub in Shanghai and supports HR administration across Hong Kong and Macau. The role covers employee onboarding and documentation, HR data and systems management, employee service requests, regulatory compliance and continuous process improvement.
Role & Responsibilities
- Ensure a reliable and efficient onboarding process in line with group guidelines, using Workday, ServiceNow and the Document Management System.
- Prepare employment contracts and amendments, and complete hiring formalities in compliance with local procedures.
- Manage additional benefits and affiliations with local external bodies.
- Ensure mandatory employment documents are compliant and complete, and coordinate work permit administration.
- Coordinate with external service providers and local authorities to ensure effective service delivery and compliance with Hong Kong and Macau employment regulations and statutory requirements.
- Monitor relevant regulatory changes and update HR processes accordingly, escalating complex matters to Legal where required.
- Serve as a preferred point of contact for employees and local HR teams.
- Analyze, verify and validate information entered in Workday to ensure database reliability.
- Manage employee cases and document administration through the Document Management System, ensuring timely resolution and SLA compliance.
- Work with local HR teams to ensure data completeness.
- Work with the payroll team to ensure employee data alignment and consistency.
- Respond to employee and local HR team requests in compliance with SLAs.
- Contribute to the harmonization, standardization and continuous improvement of HR operational processes across markets.
- Support HR digitalization initiatives and system enhancements by identifying opportunities to improve operational efficiency and user experience.
- Support KPI monitoring, root cause analysis and process improvement initiatives to enhance service quality and operational efficiency.
Qualifications
- Bachelor’s degree in Human Resources or an equivalent field.
- Good working knowledge of HR administration legal obligations, particularly Hong Kong and Macau employment regulations and statutory requirements.
- Proven experience with an HRIS, ideally Workday; interest in using technology to improve HR processes. Document Management System knowledge is an asset.
- Good proficiency in office software, particularly Excel.
- Excellent organizational skills and ability to prioritize.
- Customer-service orientation and strong interpersonal skills.
- Team spirit in a multicultural environment.
- Fluency in English and Mandarin Chinese is required; Cantonese Chinese is a plus.
Skills
Experience
3 to 5 years of experience in HR administration or a Shared Services environment, ideally in an international environment.
Education
Bachelor’s degree in Human Resources or an equivalent field.
Culture
Kering fosters a dynamic, purpose-driven culture where creativity, entrepreneurship, and collaboration support the distinct identities of its luxury Houses. As an employer, the Group places strong emphasis on sustainability, diversity, and talent development, encouraging people to innovate responsibly while contributing to the future of modern luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.