Kering Senior Client Advisor
- Location
- IngolstadtBavariaGermany
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 23, 2026
About Kering
Kering is a global luxury group renowned for nurturing some of the world’s most influential Houses in fashion, leather goods, jewelry, and eyewear, including Gucci, Saint Laurent, Bottega Veneta, Balenciaga, and Boucheron. As an employer, Kering offers a distinctive environment where creative excellence, entrepreneurial spirit, and long-term sustainability converge. The Group empowers its talents to shape the future of luxury through innovation, craftsmanship, and responsible business practices. With an international culture grounded in diversity, inclusion, and shared ambition, Kering provides meaningful career opportunities for professionals seeking to contribute to exceptional brands while advancing a more sustainable and imaginative luxury industry.
Kering seeks a Senior Client Advisor in Ingolstadt, Germany. Drive luxury sales and foster exceptional client relationships across Kering Brands with 4+ years of experience.
Role & Responsibilities
- Build and nurture strong client relationships through in-store and remote channels, ensuring clients feel welcomed and valued at every touchpoint
- Deliver personalized client experiences that drive repeat business and loyalty by understanding individual needs, preferences, and aspirations
- Expand and strengthen the client portfolio through strategic acquisition of new clients and cultivation of existing relationships
- Drive individual and team sales performance by monitoring KPIs and maximizing sales opportunities across all channels
- Deliver elevated service through exceptional hospitality, expert product knowledge, refined selling techniques, and luxury service rituals
- Execute effective cross-selling and upselling techniques matched to client needs and lifestyle alignment
- Actively promote virtual appointments and remote selling to expand business potential
- Serve as a trusted advisor, leveraging in-depth knowledge of Kering Brands heritage, collections, and craftsmanship through storytelling and expert styling advice
- Maintain strong awareness of fashion trends, competitor activities, and market developments to deliver relevant recommendations
- Participate in continuous learning through training programs to stay current on product launches and brand initiatives
- Support day-to-day store operations including stock management, inventory activities, and administrative tasks
- Process point-of-sale transactions with precision while capturing client information accurately
- Support opening and closing procedures, including asset security management where required
- Maintain excellent visual merchandising standards and optimal product availability on the sales floor
- Embody Kering values and culture as a brand ambassador with passion and professionalism
- Contribute to the onboarding and mentoring of new Client Advisors, supporting training initiatives in partnership with store management
Qualifications
- Minimum 4+ years of proven luxury fashion sales experience with excellent track record
- Passion for relationship building and people engagement
- High degree of ethics, professionalism, and integrity with ability to inspire trust
- Strong communication skills, internally and externally
- Proven ability to perform complex tasks with accuracy and commitment
- Proven collaborative ability and capacity to serve as a role model to teammates
- Demonstrated ability to drive and exceed individual and store results
- Deep knowledge and passion for fashion and luxury
- Excellent commercial awareness and client-focused attitude
- Ability to work flexibly within a retail schedule including evenings, weekends, and holidays
Skills
Experience
4+ years of luxury fashion sales experience, preferably in a similar client-facing or customer service role within the luxury sector. Demonstrated track record of building and maintaining strong client relationships, driving sales performance, and serving in positions of responsibility within retail or hospitality environments.
Education
No specific educational qualification explicitly required; however, a strong understanding of fashion, luxury goods, and brand heritage is essential and typically acquired through formal training programs or equivalent professional experience within the luxury sector.
Workplace
This position is based in Ingolstadt, Bavaria, Germany, within easy reach of Munich.
Culture
Kering fosters a dynamic, purpose-driven culture where creativity, entrepreneurship, and collaboration support the distinct identities of its luxury Houses. As an employer, the Group places strong emphasis on sustainability, diversity, and talent development, encouraging people to innovate responsibly while contributing to the future of modern luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kering, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Luxury Client Specialist», «Senior Retail Advisor», «Client Relations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.