Kering Human Resources Manager, Retail

About Kering

Kering is a global luxury group renowned for nurturing some of the world’s most influential Houses in fashion, leather goods, jewelry, and eyewear, including Gucci, Saint Laurent, Bottega Veneta, Balenciaga, and Boucheron. As an employer, Kering offers a distinctive environment where creative excellence, entrepreneurial spirit, and long-term sustainability converge. The Group empowers its talents to shape the future of luxury through innovation, craftsmanship, and responsible business practices. With an international culture grounded in diversity, inclusion, and shared ambition, Kering provides meaningful career opportunities for professionals seeking to contribute to exceptional brands while advancing a more sustainable and imaginative luxury industry.

Role & Responsibilities

• Act as a strategic HR advisor to retail leadership, ensuring HR policies and practices align with business objectives
• Build strong relationships with store leadership teams, providing proactive HR support to enhance employee engagement and retention
• Lead the full-cycle recruitment process for key retail positions, collaborating with hiring managers to attract and retain top talent
• Develop job descriptions, source candidates, conduct interviews, and ensure seamless hiring experiences
• Build relationships with external talent to create a strong pipeline for retail positions
• Oversee onboarding and new hire integration, ensuring structured and engaging experiences that set employees up for success
• Conduct training sessions and workshops to support employee career development and leadership growth
• Serve as a trusted HR resource for employees, providing guidance on workplace policies, performance expectations, and career progression
• Conduct investigations into employee complaints, ensuring fair and consistent resolution of workplace issues
• Advise managers on employee relations matters, including conflict resolution, disciplinary actions, and terminations
• Stay up-to-date with U.S., Mexico, and Canadian labor laws, ensuring full compliance across all retail locations
• Provide training to managers on compliance-related topics
• Drive culture and engagement initiatives that promote employee connection, recognition, and a sense of belonging
• Lead the annual performance review process, coaching managers on effective feedback and development conversations
• Support managers in creating performance improvement plans and addressing underperformance with clear action steps
• Collaborate with the HR Compensation team to review salary structures, market trends, and pay equity across retail locations
• Partner with the Kering Benefits Manager to manage FMLA, disability, parental leave, and other leave programs
• Act as a primary HR contact for employees with questions regarding payroll, benefits, and leave of absence policies
• Leverage HR data and analytics to provide insights and recommendations on workforce planning, employee turnover, and performance trends

Qualifications

• Bachelor's degree in Human Resources or a related field, or equivalent experience
• 6+ years of progressive HR experience, preferably in retail or luxury environments
• Strong understanding of U.S. labor laws and HR best practices
• Knowledge of Canada and Mexico labor laws and HR best practices (preferred)
• Proven ability to build trust with senior leadership and serve as a strategic business partner
• Excellent oral and written communication skills with strong facilitation, influencing, coaching, and counseling abilities
• Proficient in MS Office and HRIS platforms
• Experience with Dayforce or Workday (preferred)
• Strong project management skills with the ability to lead and execute multiple initiatives simultaneously

Skills

Experience

6+ years of progressive HR experience, preferably in retail or luxury environments. Demonstrated critical thinking, problem-solving, and creativity with a solid understanding of retail business operations, particularly in the luxury sector. Proven experience in change management methodologies and the ability to drive organizational change effectively. Comfortable working in an international and cross-cultural environment with the ability to travel up to 20% of the time, including overnight and international travel.

Education

Bachelor's degree in Human Resources or a related field, or equivalent professional experience.

Workplace

Compensation

The base compensation for this position ranges from USD 100,000 to USD 130,000 per annum.

Benefits

Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing programs, Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, basic life and AD&D insurance, short-term disability insurance.

Culture

Kering fosters a dynamic, purpose-driven culture where creativity, entrepreneurship, and collaboration support the distinct identities of its luxury Houses. As an employer, the Group places strong emphasis on sustainability, diversity, and talent development, encouraging people to innovate responsibly while contributing to the future of modern luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.