Kering HR Operations Specialist

Mexico City Ciudad de México Mexico

Employment
Full-Time
Seniority
Junior
Posted
Nov 3, 2026

About Kering

Kering is a global luxury group renowned for nurturing some of the world’s most influential Houses in fashion, leather goods, jewelry, and eyewear, including Gucci, Saint Laurent, Bottega Veneta, Balenciaga, and Boucheron. As an employer, Kering offers a distinctive environment where creative excellence, entrepreneurial spirit, and long-term sustainability converge. The Group empowers its talents to shape the future of luxury through innovation, craftsmanship, and responsible business practices. With an international culture grounded in diversity, inclusion, and shared ambition, Kering provides meaningful career opportunities for professionals seeking to contribute to exceptional brands while advancing a more sustainable and imaginative luxury industry.

The HR Operations Specialist delivers operational and administrative HR support to Kering brands and employees across the employee lifecycle, ensuring accurate HR data, onboarding and offboarding, payroll and benefits support, local compliance, and employee service through the HR Shared Services model. The role supports process execution, data integrity, audits, reporting, and continuous improvement.

Role & Responsibilities

  • Maintain accurate employee records and personnel data in Workday and other HR systems.
  • Support onboarding, employee changes, transfers, and termination processes in compliance with local requirements.
  • Review and validate employee information, compensation data, organizational structures, and supporting documentation.
  • Draft employment contracts, amendments, local employment letters, and HR-related documentation.
  • Manage onboarding activities, including employee documentation, system setup, benefits enrollment, and personnel file creation.
  • Partner with Payroll to ensure employee transactions are processed accurately and within payroll deadlines.
  • Support employee lifecycle transactions, including compensation and organizational changes, leave administration, and offboarding.
  • Maintain employee schedules, benefits information, allowances, and payroll-related data in applicable systems.
  • Support employees with payroll, benefits, policies, time-off requests, HR processes, and employment-related inquiries.
  • Deliver customer service through Kering Connect and HR Shared Services support channels.
  • Escalate employee issues and complex cases as appropriate and ensure timely resolution.
  • Support benefits administration, including enrollment, updates, vendor coordination, retirement plans, billing reconciliations, and eligibility management.
  • Coordinate with external vendors and third parties on employee benefits and employment requirements.
  • Manage employee work authorization and permit processes, providing guidance and ongoing monitoring as required.
  • Execute Workday transactions and approvals, ensuring data accuracy and compliance with local legislation and company policies.
  • Support organizational restructuring projects and large-scale employee data updates through system uploads and process execution.
  • Maintain accurate personnel files and comply with document retention requirements and data privacy regulations.
  • Support internal and external audits by preparing documentation and ensuring data accuracy.
  • Perform HR compliance activities, including communications with government agencies and external authorities where required.
  • Conduct regular audits of HR data, employee records, payroll information, and system transactions.
  • Generate reports on hires, terminations, employee changes, payroll validation, and HR metrics.
  • Partner with Brand HR teams and stakeholders to resolve employee issues and support operational needs.
  • Participate in continuous improvement initiatives and special projects within HR Shared Services.
  • Support process documentation, workflow updates, and standardization across the HR Shared Services function.

Qualifications

  • Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
  • Experience supporting employee lifecycle processes, including onboarding, employee changes, and offboarding.
  • Knowledge of HR systems, preferably Workday or similar HRIS platforms.
  • Familiarity with payroll processes, employee benefits administration, and HR compliance requirements.
  • Strong attention to detail and commitment to data accuracy.
  • Excellent organizational and prioritization skills, with the ability to manage multiple tasks simultaneously.
  • Strong customer service mindset and ability to handle employee inquiries professionally.
  • Effective verbal and written communication skills.
  • Ability to work collaboratively with cross-functional teams and stakeholders.
  • Strong problem-solving and analytical capabilities.
  • Comfort working in a fast-paced, service-oriented environment.
  • Proficiency in Microsoft Office applications, particularly Excel and Outlook.
  • Experience within a Shared Services environment is a plus.
  • Fluency in written and spoken English.
  • Experience supporting multinational organizations is a plus.

Skills

Workday HRIS platforms Microsoft Office Excel Outlook Data accuracy Organization and prioritization Customer service Verbal and written communication Collaboration Problem-solving Analytical skills

Experience

1–2 years in HR Operations, HR Administration, Payroll, Shared Services, or a related HR function.

Education

Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.

Workplace

This position is based in Mexico City, Ciudad de México, Mexico.

The setting Mexico

Explore jobs in Mexico.

Culture

Kering fosters a dynamic, purpose-driven culture where creativity, entrepreneurship, and collaboration support the distinct identities of its luxury Houses. As an employer, the Group places strong emphasis on sustainability, diversity, and talent development, encouraging people to innovate responsibly while contributing to the future of modern luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kering, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «HR Operations Coordinator», «Human Resources Operations Specialist», «HR Services Specialist», «HR Administration Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Kering

Kering HR Operations Specialist

Mexico City, Mexico

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