Kering Eyewear Customer Service Specialist
About Kering Eyewear
Kering Eyewear, a distinguished subsidiary of the global luxury conglomerate Kering, stands as a preeminent leader in the luxury and high-end eyewear market, encompassing both frames and sunglasses. The company is renowned for its unique portfolio of powerful brands and its commitment to innovation and sustainability. Kering Eyewear designs, develops, manufactures, and markets highly coveted eyewear products, empowering its brands to excel and innovate within the luxury and sport & lifestyle segments.
Join Kering Eyewear in Shanghai as a Customer Service Specialist. Contribute to a global luxury leader in a dynamic and inclusive environment.
Role & Responsibilities
- Manage sales order collection and perform order entry and modifications.
- Oversee delivery processes and provide shipping instructions.
- Generate customer invoices in collaboration with the finance department.
- Operate return processes within the SAP system.
- Create and maintain customer master data.
- Provide reporting to business stakeholders.
- Support ad-hoc requirements as needed.
- Act as the main contact for sales, finance, planning, and logistics departments.
Qualifications
- College degree or higher.
Skills
Experience
Experience with SAP SD/MM module and Excel analysis is required.
Education
College degree or higher.
Workplace
This position is based in Shanghai, Shanghai, China.
Benefits
Kering Eyewear offers a stimulating and fulfilling workplace environment with opportunities for professional growth and development. The company is committed to fostering internal mobility and leadership skills.
Culture
Kering Eyewear promotes a diverse and inclusive workplace, valuing diversity in gender, age, nationality, culture, religious beliefs, and sexual orientation. The company encourages employees to express their talents and supports adaptability in a changing world.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.