Kering E‑commerce Fraud and Payment Risk Manager
- Location
- Seniority
- Mid-Level
- Department
- Finance, Accounting & Revenue Management
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 24, 2026
About Kering
Kering is a global, family-led luxury group that houses some of the world’s most renowned fashion, leather goods, jewelry, eyewear and beauty Maisons, including Gucci, Saint Laurent, Bottega Veneta and Balenciaga. The Group combines creative heritage with an international organization and places strong emphasis on excellence, sustainability and cultural engagement; the Payments and Treasury functions operate at group level to support the commercial and financial performance of the Maisons.
Kering — E‑commerce Fraud and Payment Risk Manager in Paris: lead fraud prevention, manage Adyen/Cybersource/Riskified relationships and drive Group fraud KPIs.
Role & Responsibilities
- Act as operational owner for fraud prevention on a multi‑Maison e‑commerce platform: administer fraud tools, propose and tune rules, and arbitrate complex cases.
- Drive fraud performance through key KPIs and design consolidated reporting for Group Treasury and decision‑makers.
- Identify fraud trends and patterns (payments, returns, refunds, policy abuse) and implement concrete mitigation plans.
- Support and coach Customer Service teams on manual review workflows and daily arbitration, and serve as escalation point during peak season.
- Define Group fraud framework, share best practices, animate the Group fraud community and support Maisons in optimising their setups.
- Represent fraud subject‑matter expertise in cross‑functional projects (country launches, new journeys, product changes) and with technology teams.
- Manage operational relationships with external partners and vendors (Adyen, Riskified, Cybersource, Accertify) and coordinate vendor performance.
Qualifications
- 4–7 years' experience in e‑commerce fraud prevention and payment risk within a merchant environment, ideally handling high‑value physical products (luxury or premium).
- Proven responsibility for at least one peak season with direct operational accountability.
- Hands‑on experience with migrations of critical payment/fraud components (fraud engine, PSP or payment gateway) is an advantage.
- Advanced operational knowledge of Cybersource Decision Manager, Adyen Uplift / Revenue Protect and Riskified.
- Strong understanding of chargeback mechanics, dispute management and end‑to‑end payment flows.
- Fluent professional English (required) with exposure to international markets, notably US.
Skills
Experience
4–7 years working in e‑commerce fraud and payment risk in a commercial/merchant environment, with direct ownership during at least one peak season; experience managing vendor relationships and participating in migrations of fraud or payment platforms.
Education
Bachelor’s degree in finance, risk management, information systems, business or a related discipline; advanced degree or specialised certificates in risk/fraud/payments is an advantage.
Workplace
The role is situated in Paris, Île-de-France, France.
Culture
Kering cultivates a creative, high‑performance environment rooted in luxury craftsmanship and sustainability. Teams operate across international markets with collaborative, cross‑functional working rhythms and a strong emphasis on quality, financial discipline and inclusive talent development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kering, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «E‑commerce Fraud Manager», «Payment Risk Manager», «Digital Payments Fraud Manager», «Fraud Prevention Manager — E‑commerce», «E‑commerce Risk & Disputes Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.