Kering E-Commerce Client Services Assistant
- Location
- Employment
- Internship
- Seniority
- Intern
- Posted
- Mar 6, 2026
About Kering
Kering is a prestigious global luxury group renowned for its portfolio of iconic brands, including Gucci, Saint Laurent, and Balenciaga. As part of a family-led conglomerate, Kering fosters creativity and innovation across its diverse range of couture, leather goods, jewelry, and beauty products. The group is committed to excellence, sustainability, and nurturing creative talent, making it a distinguished employer in the luxury fashion industry.
Join Kering in Paris as a Client Services E-Commerce Project Assistant. A 12-month apprenticeship in a dynamic luxury group.
Role & Responsibilities
- Assist the Global Group Chat & Socials Project Manager in business and service activities.
- Coordinate client services and improve processes in an international e-commerce context.
- Manage enhancement requests and draft user stories.
- Coordinate front-end contributions for client services across multiple brands.
- Utilize Salesforce and Contentful for content updates and contributions.
- Prepare e-commerce sites for Employee Sales events.
- Create presentations for internal communication and survey analysis.
Qualifications
- Currently pursuing a Master 2 degree.
- Fluent in French and English, both written and spoken.
- Proficient in Microsoft Office and collaborative tools such as JIRA and Confluence.
- Strong organizational and communication skills.
- Interest in digital solutions and luxury industry experience is a plus.
Skills
Experience
Experience in luxury or client relations is advantageous.
Education
Master 2 student
Workplace
This position is based in Paris, Île-de-France, France.
Culture
Kering offers a dynamic and inclusive work environment, emphasizing diversity and creativity. The company values a start-up mentality, encouraging innovation and collaboration across its global brands. Employees are empowered to express their talents and contribute to the group's legacy of excellence and sustainability.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kering, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Services E-Commerce Project Assistant», «Digital Client Services Project Assistant», «E-Commerce Project Coordinator», «Client Services Digital Assistant», «E-Commerce Support Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.