Kering Client Insights Intern

About Kering

Kering is a leading global luxury group that houses internationally renowned maisons such as Gucci, Saint Laurent, Bottega Veneta and Balenciaga. The Group is recognised for its emphasis on creativity, craftsmanship and sustainability and operates a matrix of brand-focused teams alongside central functions in strategy, client development and data. As an employer, Kering positions itself as a values-driven organisation with a strong focus on diversity, inclusion and cross‑brand collaboration.

Role & Responsibilities

• Contribute to the implementation and monitoring of core client performance indicators that support growth and customer engagement across Kering and its Houses.
• Develop and deploy recurring client-insight reports and monthly one‑pagers to highlight opportunities and performance gaps at House and regional levels (e.g., VIC, Appointments, Distant Marketing).
• Produce ad‑hoc analyses and tailored reports for Houses, ensuring data accuracy and delivering actionable, business‑driven recommendations.
• Support preparation of presentations and reporting materials for client engagement initiatives and strategic reviews.
• Lead the assessment project of Houses’ relational programmes and formulate strategic recommendations to optimise customer lifecycle management.
• Ensure alignment and reliability of data within Business Intelligence tools, including requirements definition for dashboards and thorough documentation in the data catalog.
• Oversee data quality control processes: identify root causes of data incidents, drive follow‑up and ensure resolution.
• Collaborate closely with CRM teams, data analysts, BI experts and internal BI users to improve tool adoption and reporting efficiency.

Qualifications

• Currently pursuing a Bachelor’s or Master’s degree in Business Analytics, Data Science, Statistics, Economics, or a related quantitative discipline.
• Strong analytical mindset with rigorous attention to numerical detail and the ability to manage multiple concurrent topics.
• Excellent written and verbal communication skills with demonstrated capacity to work effectively in cross‑functional, international teams.
• Familiarity with data visualisation tools (Tableau or Power BI) is a plus.
• Genuine interest in data‑driven decision‑making and a career orientation towards client analytics.
• Full professional proficiency in English required.

Skills

Experience

Internship level — suitable for students currently enrolled in a relevant bachelor’s or master’s programme. No specific professional experience is mandated; prior coursework, internship experience or hands‑on exposure to BI tools and data analysis will be advantageous.

Education

Pursuing a Bachelor’s or Master’s degree in Business Analytics, Data Science, Statistics, Economics, or a related quantitative discipline.

Workplace

Culture

Kering cultivates a collaborative, creative workplace rooted in the distinctive identities of its maisons, with a Group-level focus on sustainability and responsible business. The organisation emphasises diversity and inclusion, encouraging cross‑disciplinary exchange and professional development across international teams.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.